Clinical Concierge, Medical Assistant

About the role

Cottage Medical Group seeks a Clinical Concierge (Medical Assistant) for their Pediatric Multispecialty Clinic. The role involves registering, collecting payments, rooming, assisting providers and staff, discharging, and following-up with patients. The Clinical Concierge is responsible for maximizing clinical excellence, reducing treatment times, and enhancing the patient experience.

Responsibilities

• Variety of clinical functions within a clinical setting requiring knowledge and integration of available standard resources and data
• Discretion, good judgment, diplomacy, and decision-making skills
• Acting as the patient advocate, interacting with providers, patients, patient families/significant others, community agencies, and patient care staff and management

Qualifications

• Education: Minimum High School Diploma, Graduate of an accredited Medical Assistant program or 2 years of equivalent work experience
• Certifications, Licenses, Registrations: Minimum American Heart Association (AHA) Basic Life Support (BLS) for Health Care Providers
• Technical Requirements: Knowledge of urgent care medical specialty, medical terminology, electronic medical record (preferably Epic), basic computer/email skills
• Preferred: Ability to perform phlebotomy and administer injections, urgent care experience

Benefits

Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work.

Pay

Pay for non-physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on-call pay, incentive pay, and bonus opportunities, where applicable.