Concierge Clinical Associate Medical Assistant

Job Description Summary

Takes vitals signs on patients. Assists physician with complex procedures during patient examinations, including but not limited to injections, suture removal, venipunctures, biopsies, and EKG's. Addresses and resolves patient concerns with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Monitors and manages patient schedule to ensure optimal patient flow and deliver high quality patient experience. Participates in practice process innovation and improvement initiatives that enhance patient satisfaction and operational efficiency. Greets and escorts patients safely from the waiting area to appropriate areas in the physician office with professionalism and a warm atmosphere. Supports patient care by preparing and administering medication as instructed by the physician's orders, including injections, process inquiries to confirm eligibility, authorization, and referrals. Ensures exam rooms are appropriately stocked with supplies and equipment prior to physician seeing patients. Maintains organized work areas to maximize efficiency. Demonstrates appropriate medical knowledge and effectively communicates instructions to patients. Prepares and cleans all exam rooms after completion of patient visits. Maintains organized work areas in order to maximize efficiency. Demonstrates knowledge of proper use/maintenance of all equipment relative to the position. Possesses effective time management skills and assists other staff members when appropriate. Maintains a professional appearance and demeanor. Responds to telephone calls promptly, preferably by the third ring and repeats key information to ensure accurate transcribing of messages. Demonstrates willingness to work overtime in times of hospital or department emergency situations. Maintains a complete understanding of Fire, Safety and other applicable departmental and hospital manuals.

Responsibilities

• Takes vitals signs on patients.
• Assists physician with complex procedures during patient examinations, including but not limited to injections, suture removal, venipunctures, biopsies, and EKG's.
• Addresses and resolves patient concerns with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
• Maintains and manages patient schedule to ensure optimal patient flow and deliver high quality patient experience.
• Participates in practice process innovation and improvement initiatives that enhance patient satisfaction and operational efficiency.
• Greets and escorts patients safely from the waiting area to appropriate areas in the physician office with professionalism and a warm atmosphere.
• Supports patient care by preparing and administering medication as instructed by the physician's orders, including injections, process inquiries to confirm eligibility, authorization, and referrals.
• Ensures exam rooms are appropriately stocked with supplies and equipment prior to physician seeing patients.
• Maintains organized work areas to maximize efficiency.
• Demonstrates appropriate medical knowledge and effectively communicates instructions to patients.
• Prepares and cleans all exam rooms after completion of patient visits.
• Maintains organized work areas in order to maximize efficiency.
• Demonstrates knowledge of proper use/maintenance of all equipment relative to the position.
• Possesses effective time management skills and assists other staff members when appropriate.
• Maintains a professional appearance and demeanor.
• Responds to telephone calls promptly, preferably by the third ring and repeats key information to ensure accurate transcribing of messages.
• Demonstrates willingness to work overtime in times of hospital or department emergency situations.
• Maintains a complete understanding of Fire, Safety and other applicable departmental and hospital manuals.

Qualifications

• Medical Assistant Certification Required and CPR Certification required.
• Completion of Medical Assistant training.
• High School or equivalent Education.
• 5 + Years Medical Assistant experience or Foreign Medical Graduate Experience.

Benefits

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retail plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!