Clinical Associate

Key Responsibilities

• Cook up daily patient calls, including pre/post procedure communications, transportation arrangements, and ensuring patient readiness and arrival.
• Manage and update schedules, including the coordination of procedures and transportation logistics.
• Facilitate communication and documentation flow, including faxing schedules, managing cancellations, and maintaining medical records.
• Aid in clinical procedures, including room preparation, patient preparation, and post-procedure care.
• Oversee laboratory operations, including specimen collection, lab orders, and processing.
• Maintain inventory levels of medical supplies and medications, ensuring all items are up-to-date and in compliance with health regulations.
• Provide instructional support to medical and X-ray students, promoting an educational environment.
• Participate in the intervention of radiology procedures, including patient preparation, assistance during procedures, and post-procedure care.
• Support imaging services, including MRI and X-ray, ensuring all equipment is operational and assisting as needed.
• Engage in quality improvement activities and continuing education to enhance professional growth and departmental service delivery.

Requirements

• A high school diploma or equivalent.
• Graduate of an accredited Medical Assistant program preferred.
• Certification by the AAMA, CPR certification, and adherence to confidentiality requirements.
• Experience in an ambulatory setting and with electronic patient information systems is preferred.
• Bilingual abilities in Spanish, Mandarin, or Cantonese are a plus.
• Excellent customer service, organizational, and communication skills.
• Proficiency in Microsoft Windows environment, including Word and Excel.
• Ability to multitask, prioritize effectively, and adapt to changing workflows.
• Commitment to working collaboratively within a multidisciplinary team.

Benefits

• Paid Sick Time - effective 90 days after employment
• Paid Vacation Time - effective 90 days after employment
• Health, vision & dental benefits - eligible at 30 days, following the 1st of the following month
• Short and long-term disability and basic life insurance - after 30 days of employment