Clinical Center Associate II/Senior Clinical Center Associate (Various Openings/Day Shift)

About the role

Be the Heart of Our Patient Experience! ✨

We are seeking a detail-oriented Clinical Center Associate II or Senior Clinical Center Associate to support daily operations across multiple departments within our organization. Day shift opportunities are available, primarily in inpatient and outpatient clinic settings.

Responsibilities

• Answering calls and assisting patients and visitors
• Managing clinic schedules
• Accurately recording physician orders
• Guiding patients through their visits
• Handling co-pay collections with care and professionalism
• Collaborating closely with a supportive care team

Qualifications

• Senior Clinical Center Associate:
• Medical Office Assistant Associate’s degree and the equivalent of four (4) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology
• OR Associate’s degree and the equivalent of five (5) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology
• OR High School diploma or High School Equivalency Diploma, completion of an Roswell Park-approved Medical Assistant certificate program and the equivalent of five (5) year of full-time administrative support experience in a clinical setting requiring the use of medical terminology
• OR High School diploma or High School Equivalency Diploma and the equivalent of six (6) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology
• OR High School diploma or High School Equivalency Diploma and the equivalent of five (5) year of full-time experience in customer service and successful completion of a Clinical Center Associate traineeship at Roswell Park Comprehensive Cancer Center (Roswell Park)
• Clinical Center Associate II:
• Medical Office Assistant Associate’s degree and the equivalent of two (2) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology
• OR Associate’s degree and the equivalent of three (3) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology
• OR High School diploma or High School Equivalency Diploma, completion of an Roswell Park-approved Medical Assistant certificate program and the equivalent of three (3) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology
• OR High School diploma or High School Equivalency Diploma and the equivalent of four (4) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology
• OR High School diploma or High School Equivalency Diploma and the equivalent of three (3) years of full-time experience in customer service and successful completion of a Clinical Center Associate traineeship at Roswell Park Comprehensive Cancer Center (Roswell Park)

Benefits

Both positions includes a comprehensive benefits package.