Clinical Case Managers

Position Summary

The Clinical Case Manager provides assessment and treatment services to individuals, families and groups and coordinates ongoing therapeutic services and community support necessary to ensure clients can receive stabilization care and resources necessary for the clients daily living activities.

Primary responsibilities

• Assists clients in linking to services, identifying barriers, and connecting with supports prior to discharge
• Provides consultation and support to families, youth, and adults in need of services
• Works closely with the teams to create stabilization plans, discharge plans, and supported engagement; develops treatment plans and utilizes a variety of treatment approaches with clients
• Screens direct referrals for needs, assist in triaging individuals and provides clinical assessments and mental health therapy
• Provides assistance to families regarding resources available to the families and youth
• Serves as a resource to adults and families for crisis intervention
• Communicates with families, legal systems, schools, mental health providers, probation, and social service agencies
• Provides timely and accurate communication to supervisory and management staff and team members regarding significant events, to ensure continuity of care and safety of clients
• Maintains and completes paperwork and compiles documentation required by the organization and for the governing/accrediting agencies; maintain current files on all individuals enrolled in services
• Produces informal and formal reports as requested by outside agencies, parents, referral agencies, courts, etc.
• Facilitates discharge planning meetings and develop a discharge plan that meets the individual’s needs
• Completes the aftercare process of discharge planning, follow up on connections to outside services and conduct satisfaction services for providers and individuals receiving services
• Works to bridge relationships with adults, families, youth, and outside organizations and provide role modeling for advocating for needs
• Works effectively with outside organizations to successfully implement plans for adults and children; communicates with families, legal systems, schools, mental health providers, probation, and social services
• Maintains database of community resources and contacts for outside providers and organizations
• Create aftercare plans and follow up
• Participates in staff and supervision meetings and required in-service meetings
• Exhibits clear, professional, respectful, and effective communication when interfacing with clients, coworkers, families, and external contacts
• Demonstrates concern and empathy towards others as needed, while maintaining appropriate boundaries
• Exhibit a high degree of ethical conduct, integrity and confidentiality and adheres to the Social Work Code of Ethics
• Interacts with and appreciate people from diverse cultural, social, economic, and religious backgrounds; exhibits understanding and acceptance of differences in gender, race, age, culture, ethnicity, class, religion and disability
• Demonstrates the ability to handle emergency or crisis situations and use sound judgment by taking appropriate actions
• Utilizes organizational skills and tools to proactively manage multiple client needs/demands
• Represents the organization positively within the community

Policies, Procedures, Compliance & Training

• Exhibits clear, professional, respectful, and effective communication when interfacing with clients, coworkers, families, and external contacts
• Demonstrates concern and empathy towards others as needed, while maintaining appropriate boundaries
• Exhibit a high degree of ethical conduct, integrity and confidentiality and adheres to the Social Work Code of Ethics
• Interacts with and appreciate people from diverse cultural, social, economic, and religious backgrounds; exhibits understanding and acceptance of differences in gender, race, age, culture, ethnicity, class, religion and disability
• Demonstrates the ability to handle emergency or crisis situations and use sound judgment by taking appropriate actions
• Utilizes organizational skills and tools to proactively manage multiple client needs/demands

Required Education and Licensure

• Master’s degree is required in social work, or clinically related field in Human Services
• Minimum LMSW licensure level
• Valid driver’s license required. Must meet state regulating agency driving requirements, maintain auto insurance, and pass corporate insurance eligibility standards.
• All client-facing employees must successfully participate and complete a Safe Crisis Management behavior intervention method exam and training

Preferred Education and Experience

• LCSW, LCSW-C licensure
• Previous experience in social work or treatment foster care

Benefits

• Paid Time Off (PTO) benefits
• Holiday Time
• Multiple options for health insurance coverage
• No-cost life insurance
• Short/long-term disability insurance
• 401k match
• NEW – Talkspace Therapy Benefit for the whole family
• NEW – Hinge Health Benefit for the whole family
• NEW – Carrot Fertility Benefit
• Tuition assistance and training opportunities
• Advancement pathways and internal promotion
• And much more!

Schedule/Location/Pay

• Full Time - Community-Based & On-site opportunity (Office: 8600 LaSalle Road - Ste 610 - Towson, MD)
• Typical schedule: Weekdays (Monday - Friday) 9am-5pm with some flexibility to meet the needs of our clients/families
• On Call - one full week typically once every 2-3 months

Nexus’ Comprehensive Benefits

• Paid Time Off (PTO) benefits
• Holiday Time
• Multiple options for health insurance coverage
• No-cost life insurance
• Short/long-term disability insurance
• 401k match
• NEW – Talkspace Therapy Benefit for the whole family
• NEW – Hinge Health Benefit for the whole family
• NEW – Carrot Fertility Benefit
• Tuition assistance and training opportunities
• Advancement pathways and internal promotion
• And much more!