Clinical Case Manager (CCM)

Role And Responsibilities

Assessment & Care Planning
Comprehensive Assessments: Conduct initial and ongoing written clinical assessments to identify the individual’s strengths, needs, desires, barriers, and health/welfare vulnerabilities.
Intake/Re-Assessment, LOCUS, Biopsychosocial.
Person-Centered Planning: Facilitate the Person-Centered Planning process to establish an Individual Plan of Service (IPOS).
Goal Development: Design measurable, individualized goals and specify the frequency, scope, and intensity of case management actions required.
Linking, Coordination, & Advocacy: Resource Coordination: Link individuals to necessary physical health/dental providers, financial assistance, employment, education, and natural community supports.
System Navigation: Advocate for individuals within complex public systems, including the Department of Health and Human Services (DHHS), schools, and local hospital networks.
Care Integration: Collaborate dynamically with integrated treatment teams, primary care physicians (PCPs), and psychiatric medical staff to maximize clinical and physical health integration.

Monitoring & Service Review

IPOS Quality Monitoring: Conduct regular face-to-face monitoring contacts based on the clinical intensity of the individual's needs to ensure safety, health, and welfare.
Utilization & Tracking: Regularly review the effectiveness of services outlined in the IPOS and modify the plan at defined intervals when changes in condition or life circumstances occur.
Identify Service Gaps: Proactively identify and resolve systemic or circumstantial gaps in service provision.

Required Qualifications & Credentials

• Education & Experience: Bachelor’s or Master’s Degree in Social Work, Psychology, Counseling, or a closely related human services field from an accredited institution.
  Minimum of one (1-2) years of specialized, direct experience working with individuals belonging to the target populations (SMI, SED, or I/DD).
• Qualifications: Must possess valid, active professional licensure in the State of Michigan (e.g., LLMSW/LMSW, LLPC/LPC, LLP/LP). Relevant experience in case management and clinical coordination.
  Strong communication, organizational, and problem-solving skills.
  Ability to work effectively within a multidisciplinary team.
  Proficiency in electronic health records and care management software.
• Additional Information: Valid driver’s license

Pay Range

• Limited License / Entry-Level (LLMSW, LLPC): Annual Salary Range: $48,000 – $56,000 Hourly Equivalent: $23.00 – $27.00 / hour
• Fully Licensed / Experienced (LMSW, LPC): Annual Salary Range: $58,000 – $72,000 Hourly Equivalent: $28.00 – $34.50 / hour
• Senior Case Manager / Lead / Bilingual Specialized: Annual Salary Range: $70,000 – $80,000+ Hourly Equivalent: $33.50 – $38.50+ / hour