Clinical Case Manager

About the role

We are hiring for a Clinical Case Manager at RHA Health Services. This is a regular position for a positive and personable individual looking to make a real difference in the lives of people with intellectual, developmental disabilities, and those facing mental health and substance use challenges.

Responsibilities

• Assist with coordinating IDT meetings and the ISPs
• Supervises and monitors the implementation of the Individual Support Plan (ISP)
• Ensures a streamlined admission process
• Responds to incident reports through collaboration with staff to develop root cause analysis, response plans
• Analyzes and summarizes progress status by determining the program appropriateness and recommending changes as appropriate
• Communicates regularly with the Support Coordinator and other members of the circle of support if amendments to the ISP are needed
• Documents all communication
• Regularly spends time at the location where services are being performed
• Conducts regularly announced and unannounced visits in residential homes, including each shift, to ensure policy, procedures, and program data are in place and being implemented appropriately
• Provides coverage if there is a shortage of direct support personnel but continues to be responsible for management duties
• Assists in on-call rotation as specified by the Administrator, including weekends and holidays
• Trains and conducts in-services for direct care staff as needed
• Conducts internal peer reviews, observations, and other internal QA assessments
• Conducts CQL's Personal Outcome Measures
• Supports key components of the person's health record for accuracy and timeliness

Qualifications

• Bachelor’s degree in Social Work, Social Services, Human Services or Special Education required; Master’s degree a plus
• Minimum 2 years experience working with persons with intellectual and/or developmental disabilities required; 1-year experience if paired with Master’s degree
• Working knowledge of applicable regulations that apply to our service offerings
• Valid driver’s license, auto insurance, and reliable transportation
• Supervisory/management experience and experience writing person-centered (individualized service) plans preferred
• Must be at least 18 years of age

Physical Demands and Work Environment

• Regularly required to lift 30 lbs.
• Must be able to lift a minimum of 15 lbs.
• Must be able to pull minimum of 30 lbs.
• Must be able to squat, kneel, crawl, crouch, climb, and stoop.
• Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls.
• Required to regularly stand and walk.
• Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing and lifting.
• Vision requirements include close vision, distance vision, and peripheral vision.
• Must be able to talk and hear.

Pay

$55,000 - $65,000 annually

Schedule

N/A