Clinical Care Coordinator - HOSPITALISTS ADULT

About the role

The Clinical Care Coordinator, in alignment with the goals of PCMH (Patient Centered Medical Home), will be primarily responsible for panel management within primary care. This role involves establishing and maintaining multiple working relationships with providers, internal and external care teams, front office assistants, and primary care core leaders to ensure optimal quality health care.

The Clinical Care Coordinator will handle panel management, data collection efforts, reporting and analysis, low-level case management, chronic care coordination, visits, and referral coordination. Responsibilities include developing and creating report criteria, coordinating report generation, evaluating data from reports, and communicating findings as directed. The role also involves regularly sharing quality performance reports with clinic staff and providers to facilitate quality improvement projects aimed at enhancing patient health outcomes.

Responsibilities

• Panel management within primary care
• Data collection, reporting, and analysis
• Low-level case management and chronic care coordination
• Coordination of visits and referrals
• Developing and creating report criteria
• Running reports, evaluating data, and communicating findings
• Sharing quality performance reports with clinic staff and providers to support quality improvement projects
• Establishing and maintaining working relationships with providers, care teams, and clinic staff

Requirements

• Upon hire: National Provider BLS - American Heart Association certification
• Within 60 days of hire: Washington Medical Assistant Registered certification
• Office experience including customer service, computers, Microsoft Office software (Excel, Publisher, and PowerPoint), and patient interaction experience

Preferred Qualifications

• 2 years of healthcare experience

Benefits

Providence offers a comprehensive benefits package including:

• Retirement 401(k) Savings Plan with employer matching
• Health care benefits (medical, dental, vision)
• Life insurance and disability insurance
• Time off benefits (paid parental leave, vacations, holidays, health issues)
• Voluntary benefits
• Well-being resources

Pay

The pay range for this position is $22.20 - $33.97 per hour. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

About the Team

Located in sunny Tri-Cities, Washington, Kadlec is the largest non-profit healthcare provider in the region, offering primary and specialty care to patients in the Tri-Cities and surrounding areas. Kadlec is known for customer service excellence, providing compassionate healthcare by combining cutting-edge technology and innovation with evidence-based, patient-focused care.

Kadlec is home to a growing open-heart surgery and interventional cardiology program, the region's only level III Neonatal Intensive Care Unit, a world-class all-digital outpatient imaging center, and a number of other innovative services and programs.

Requisition ID: 450213 | Full-time | Day shift | On-site at Kadlec Corrado Medical Bldg-Richland, WA