Clinical Care Coordinator

Job Summary

The Clinical Care Coordinator plays a dual role within the healthcare practice, seamlessly blending clinical support with care coordination. This position ensures patients receive compassionate, holistic, and well-organized medical care by assisting providers during clinical procedures while also coordinating health and social services that support overall well-being.

Qualifications

• Certification as a Medical Assistant (CMA or RMA) required.
• Associates Degree.
• Experience in patient care coordination, case management, or community health.
• Strong understanding of infection control and clinical protocols.
• Excellent interpersonal, communication, and organizational skills.
• Ability to work collaboratively across clinical and administrative teams.
• NHA Certification (e.g., CCMA/CMA - Certified Clinical Medical Assistant) preferred.
• Computer savvy - Word, Excel, PowerPoint, Adobe.
• Bilingual Spanish strongly preferred.

Pay Rate

$22.00-$25.00

Location

Required to be in Bronx-based office location 5 days a week.

About the Role

Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.

Responsibilities

• Perform patient triage to assess and prioritize medical needs.
• Absorb and assist healthcare providers with in-house procedures such as EKGs and PFTs.
• Ensure examination areas are sterile, organized, and properly equipped.
• Sterilize and autoclave medical instruments; uphold infection control protocols.
• Track and manage inventory of medical supplies; ensure adequate stock.
• Maintain accurate documentation for equipment usage and procedures.
• Build and maintain positive relationships with patients, caregivers, and care teams.
• Conduct in-person assessments to evaluate medical and social needs.
• Develop and implement individualized care plans in collaboration with providers.
• Promote timely access to care and increase preventive care utilization.
• Schedule medical appointments and coordinate transportation.
• Educate patients on community resources and refer as needed.
• Act as a point of contact, advocate, and resource for patients and families.
• Maintain detailed, up-to-date patient records and coordination logs.

Benefits

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.