Clinical Call Center Triage Nurse

Schedule

• Full time, Day shift
• Monday through Friday from 8 AM to 5 PM

About the role

Supports West Florida Division-wide Women's Health practice triage call center.

Responsibilities

• Follows established nursing protocols and guidelines for triage to ensure safe, evidence-based care.
• Assesses patient symptoms via phone, utilizing clinical protocols to determine the appropriate course of action.
• Provides guidance and education on common health concerns and home care advice.
• Facilitates referrals and appointment scheduling to ensure continuity of care.

Qualifications

• Associate's of Nursing [Required]
• Bachelor's of Nursing [Preferred]
• 2+ years Labor & Delivery (L&D) care experience [Required]
• 1+ years of experience in clinical nurse telephone [Preferred]
• 1+ years of experience in outpatient practices [Preferred]
• Bilingual proficiency in English and another language [Preferred]

Licenses and certifications

• Basic Life Support - CPR Cert (BLS) [Required]
• Registered Nurse (RN) [Required]

Benefits

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Pay

$66,248.00 - $109,740.80