Clinical Business Operations Representative 3 - UHealth Doral Clinic

Core Job Functions

• Assists the department in managing expectations surrounding pre- and post-patient care.
• Obtains or reviews all patient demographic information, insurance information, and referral numbers.
• Reviews clinical records for completeness including authorization, signatures, missing data, and other patient information.
• Answers multiple telephones for the department: triages incoming calls, responds to questions, directs calls, and documents messages in the appropriate software.
• Greets visitors and callers, handles their inquiries, and directs them to the appropriate employee according to their needs.
• Works cooperatively with fellow employees to solve problems and enhance the smooth and efficient flow of the practice.
• Provides coverage for responsibilities of co-workers when assigned or as needed.
• Develops and promotes the use of effective methods of communicating with physicians, managers, peers, trainees, and staff on a regular basis.
• Maintains confidentiality of all information.

Core Qualifications

• Education: High school diploma or equivalent
• Experience: Minimum 2 Years Of Relevant Experience
• Knowledge, Skills, and Attitudes: Skill in data entry with minimal errors; Ability to communicate effectively in both oral and written form; Ability to work evenings, nights, and weekends as necessary; Skill in collecting, organizing, and analyzing data; Ability to work independently and/or in a collaborative environment; Commitment to the University’s core values.

Pay

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Schedule

This is a Full-time position.

Benefits

The University of Miami offers a comprehensive benefits package including medical, dental, vision, life insurance, disability, and retirement plans.

Job Status

Full time

Employee Type

Staff