Clinical Business Operations Representative 2 (Miami, FL) Bascom Palmer Eye Institute (Full Time)

Core Job Functions

• Assists the department in managing expectations surrounding pre and post patient care.
• Obtains or reviews all patient demographic information, insurance information and referral numbers.
• Reviews clinical records for completeness including authorization, signatures, missing data, and other patient information.
• Answers multiple telephones for the department: triages incoming calls, responds to questions, directs calls, and documents messages in the appropriate software.
• Greets visitors and callers, handles their inquiries, and directs them to the appropriate employee according to their needs.
• Works cooperatively with fellow employees to solve problems and enhance the smooth and efficient flow of the practice.
• Provides coverage for responsibilities of co-workers when assigned or as needed.
• Develops and promotes the use of effective methods of communicating with physicians, managers, peers, trainees, and staff on a regular basis.
• Maintains confidentiality of all information.

Qualifications

• CORE QUALIFICATIONS
• Education: High school diploma or equivalent
• Certification and Licensing: N/A
• Experience: Minimum 1 Years Of Relevant Experience
• Knowledge, Skills and Attitudes: Skill in data entry with minimal errors.
  Ability to communicate effectively in both oral and written form.
  Skill in collecting, organizing and analyzing data.
  Ability to work independently and/or in a collaborative environment.
  Commitment to the University’s core values.

Pay

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Schedule

Employee Type: Staff