Clinical Business Operations Representative 2 - Bascom Palmer Eye Institute - Naples

Core Job Functions

• Assists the department in managing expectations surrounding pre and post patient care.
• Obtains or reviews all patient demographic information, insurance information and referral numbers.
• Reviews clinical records for completeness including authorization, signatures, missing data, and other patient information.
• Answers multiple telephones for the department: triage incoming calls, responds to questions, directs calls, and documents messages in the appropriate software.
• Greets visitors and callers, handles their inquiries, and directs them to the appropriate employee according to their needs.
• Works cooperatively with fellow employees to solve problems and enhance the smooth and efficient flow of the practice.
• Provides coverage for responsibilities of co-workers when assigned or as needed.
• Develops and promotes the use of effective methods of communicating with physicians, managers, peers, trainees, and staff on a regular basis.

Qualifications

• High school diploma or equivalent
• Minimum 1 year of relevant experience
• Skill in data entry with minimal errors
• Ability to communicate effectively in both oral and written form
• Ability to work evenings, nights, and weekends as necessary
• Skill in collecting, organizing, and analyzing data
• Ability to work independently and/or in a collaborative environment
• Commitment to the University’s core values

Pay

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Schedule

The position is full-time.

Benefits

The University of Miami offers a comprehensive benefits package including medical, dental, tuition remission and more.

Skills

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Application Instructions

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