Clinical Business Analyst (Epic)

Seeking a Clinical Business Analyst to gather requirements, optimize workflows, and lead implementations for corporate-wide Epic applications. Must reside within commuting distance to report on-site with 48 hours' notice.

Responsibilities

• Analyze and document business requirements and processes; communicate requirements to technical personnel through the construction of basic conceptual data, process models, flowcharts, and technical specifications.
• Interview end users, stakeholders, and project sponsors to assess business and clinical needs; create business, functional, and technical requirements documents based on captured data and in accordance with departmental protocol/standards.
• Convert information gathered into details including data sources, data and user types, interface components, interface navigation needs, reporting needs, and administrative system needs.
• Define external interfaces, constraints, quality issues, and other non-functional requirements.
• Provide project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements; assist team in developing solutions.
• Partner with project managers to complete requirements documentation in accordance with project schedule.
• Plan, organize, facilitate, and lead meetings and workgroups as well as oversee and execute follow-up activities.
• Ensure software development team accounts for all defined requirements in coordination with quality assurance team.
• Ensure that all quality standards comply with internal policies and industry standards.
• Document changes to baseline requirements through standard change control process.
• Document software test plans, technical requirements, release notes, user and training guidelines, and other materials.
• Plan, coordinate, and support unit acceptance testing and subsequent deployments in coordination with other team leaders.
• Perform end user and application support functions including problem solving and resolution of application function defects.
• Provide systems and application training.
• Develop and execute project presentations.
• Participate in special projects as required.
• Provide training to and serve as a mentor for Junior Clinical Business Analysts and/or other appropriate project team members; manage and evaluate work products for assigned team members.
• Participate in the development of various departmental training initiatives.
• Identify opportunities for process improvements and provide analysis and propose change and communicate strategies.
• Provide supervision and guidance to junior clinical business analysts, clinical business analysts assigned at Level I, consultants, and/or other appropriate project team members.
• Interview Junior Clinical Business Analysts, Clinical Business Analysts assigned at Level I, consultants, and/or other appropriate project team members.
• Work beyond regularly scheduled hours as required by the responsibilities of the position.

Requirements

• Bachelor's or Master's degree with 1-3+ years of experience in healthcare IT, clinical operations, or EMR analysis.
• Epic certification is required within 6 months of hire (willing to train qualified candidates).
• Approximately 80% remote and up to 20% on-site; must be able to come into the office within 48 hours when required.

Qualifications

• A Master's Degree or advanced clinical degree from an accredited college or university and one year of experience gathering and documenting business, clinical, and/or functional requirements using interviews, document analysis, workshops, surveys, site visits, business process descriptions, scenarios, business analysis, task and workflow analysis in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics, or related area; or, one year of experience in a relevant clinical and/or healthcare administration role/function.
• A Baccalaureate Degree from an accredited college or university and three years of experience as described above.
• A satisfactory combination of education, training, and experience.
• Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution may be credited toward the required work experience for a total of one year.
• 1-3 years' experience with Epic EMR and/or other clinical or business applications.
• Clinical background (preferred).
• Epic Certification (preferred).

Pay

$100 - 110 per hour

Schedule

9am to 5pm

Benefits

• Medical, prescription, dental, and vision insurance offerings.
• AD&D and life insurance.
• Short-term disability.
• 401K plan (all benefits are based on eligibility).