Business Analyst

Responsibilities

• Interpret regulatory and organizational compliance standards and convert them into clear business process expectations for operational teams.
• Work closely with stakeholders to explain how compliance obligations influence daily activities, workflows, and service delivery.
• Evaluate existing procedures to uncover misalignment with required standards and prioritize areas needing remediation.
• Document business needs, process findings, and recommended actions in a format that supports decision-making and execution.
• Facilitate discussions across teams to gather information, confirm process impacts, and build agreement on required changes.
• Perform gap analysis to compare current-state operations against compliance requirements and identify corrective opportunities.
• Support Agile-based work efforts by helping define business objectives, clarifying requirements, and refining process-related tasks.
• Review business and operational documents for accuracy, completeness, and alignment with compliance expectations.

Requirements

• Experience in business analysis with the ability to translate complex rules into practical operational requirements.
• Strong knowledge of gap analysis, process evaluation, and business documentation techniques.
• Ability to communicate regulatory or policy-driven impacts clearly to business teams and stakeholders.
• Background in document review with careful attention to accuracy and detail.
• Familiarity with Agile Scrum methodologies and working within collaborative delivery environments.
• Customer service or call center experience that supports effective stakeholder communication is preferred.
• Strong analytical, problem-solving, and facilitation skills in cross-functional settings.

Qualifications

Commensurate with experience.

Skills

• Business Analysis
• Gap Analysis
• Process Evaluation
• Document Review
• Agile Scrum Methodologies
• Customer Service
• Problem Solving
• Facilitation

Benefits

Not specified.

Pay

TBD.

Schedule

TBD.