Business Analyst

About the role

EVERSANA® is a global company dedicated to creating a healthier world. Our mission is to deliver next-generation commercialization services to the life sciences industry. We serve over 670 clients, including biotech start-ups and established pharmaceutical companies, helping bring innovative therapies to market.

Responsibilities

• Facilitate cross-functional requirements gathering sessions with Business Operations/Functional Leads, IT, Security, Compliance, Clients, etc.
• Translate business rules, requirements, and process flows into User Stories, System Process Flows, Wireframes, or other requirements documentation formats (JIRA, Azure DevOps, Miro, Visio).
• Develop and maintain Data Transfer Agreements (DTAs) that map between source and target systems.
• Create or assist in creating diagrams of current/future state Business/Operations & System Processes (Visio, Miro).
• Create or assist in creating user documentation, work instructions, and procedures.
• Handle multiple, concurrent projects of moderate or complex scope.
• Liaison with pharmacy, sales, marketing, compliance, and/or legal where necessary.
• Ensure adoption of standardized project processes.
• Support projects post-deployment during hypercare.
• Effectively communicate to team members and stakeholders in a timely and clear manner.
• Liaise with project stakeholders on an ongoing basis.
• Develop progress reports, proposals, requirements documentation, and presentations.
• Proactively identify potential changes in project scope, issues, and risks and devise contingency plans.
• Translate business use cases into API capabilities.
• Mentor and supervise junior Business Analysts.

Qualifications

• Minimum 5 years of experience as a Business or Systems Analyst.
• Minimum 2 years of experience working in Pharmaceutical/Life Sciences industry.
• Degree in Healthcare, Business, or Information Technology preferred.
• Familiarity with business analysis concepts, tools, and techniques.
• Familiarity with Microsoft Office applications, especially Project, Word, Excel, Visio, PowerPoint.
• Experience in collecting, defining business requirements and testing.
• Experience in interacting with people from all disciplines with all levels of experience.
• Experience working both independently and collaboratively.

Benefits

We offer competitive salaries and benefits for all employees. Compensation is determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit eversana.com/careers. More information about EVERSANA’s benefits package can be found at eversana.com/careers.

Contact Us

If you have any questions about this position or the application process, please contact us at applicantsupport@eversana.com. EVERSANA is committed to providing equal opportunity employment and is an Equal Opportunity Employer. We respect the personal rights of all candidates looking to explore careers at EVERSANA. Diversity, equity, and inclusion are key to our success, and we welcome candidates from all backgrounds and experiences.