Business Analyst

Job Duties And Responsibilities

• Analyze business processes, operational data, KPIs, and financial metrics to identify opportunities for process improvement and business efficiency.
• Interview employees and observe the problem or process in action.
• Gather, review, and analyze business and industry data, including KPIs, financial reports and other key metrics using data analytics tools to help understand the situation.
• Research emerging technologies or best practices that can help.
• Analyze and evaluate current business processes for areas of improvement; apply various techniques to business processes to create more efficiency, come up with solutions that work, and obtain desired results (SWOT analysis, mind mapping, PESTLE analysis, brainstorming).
• Administer, support, and continuously improve the Sage X3 ERP system across Manufacturing, Distribution, Finance, Inventory, Reporting, and EDI.
• Analyze cost benefits.
• Assess options for process improvement, including business process modeling.
• Present ideas and findings to manager and/or key stakeholders.
• Lead moderately complex assignments/projects, develop projects, and monitor project performance.
• Develop and maintain documentation regarding various projects, processes and operations.
• Train employees and stakeholders on new practices or procedures.
• Recommend and coordinate the implementation of new systems, procedures, or changes.
• Develop and maintain SQL queries, views, stored procedures, Crystal Reports, and other reporting solutions to support business decision-making.
• Identify and communicate with key stakeholders. Liaise between various business departments and groups. Collaborate with users, cross-functional teams, and stakeholders.

Requirements

• Undergraduate degree in business administration, finance, information technology, or related field.
• 4 to 8 years work experience, including experience testing and mapping various business processes and protocols.
• Certification and/or license - may be required during course of employment.

Education And Experience

• Solid knowledge of the supported industry and industry technology systems to gather data and problem solve.
• Skill in analytical thinking and problem solving.
• Able to deliver a clear yet compelling and realistic business case.
• Able to anticipate and recommend needed changes.
• Able to communicate clearly and effectively, both verbally and in writing.
• Able to communicate and translate complex technical topics into easy-to-understand concepts.
• Able to influence stakeholders to support proposed improvements and operational decisions.
• Able to conduct research into issues or situations.
• Able to devise creative solutions to problems (resourcefulness).
• Able to manage multiple projects and participate in cross-functional environments.
• Must be able to read, write and speak English.

Knowledge, Skills, And Abilities

• Knowledge of the supported industry and industry technology systems to gather data and problem solve.
• Strong analytical thinking and problem-solving skills.
• Ability to deliver a clear yet compelling and realistic business case.
• Ability to anticipate and recommend needed changes.
• Ability to communicate clearly and effectively, both verbally and in writing.
• Ability to communicate and translate complex technical topics into easy-to-understand concepts.
• Ability to influence stakeholders to support proposed improvements and operational decisions.
• Ability to conduct research into issues or situations.
• Ability to devise creative solutions to problems (resourcefulness).
• Ability to manage multiple projects and participate in cross-functional environments.

Benefits

• $80,000 - $120,000 / year