CLINICAL ASSOCIATE - New River Valley Medical Center ER

About the role

The Clinical Associate performs clinical and clerical support. Provides basic technical clinical services and clerical support in the delivery of quality patient care as directed by licensed staff, physician or mid-level practitioner. Performs basic clinical services relating to the care, cleanliness, safety, and comfort of patients.

• Performs clinical and clerical support.
• Provides basic technical clinical services and clerical support in the delivery of quality patient care as directed by licensed staff, physician or mid-level practitioner.
• Performs basic clinical services relating to the care, cleanliness, safety, and comfort of patients.
• May be approved with phlebotomy tasks with the proper certification, department need and leadership consent.
• Attends required orientation classes during daytime hours, Monday through Friday, from 8 am to 5 pm for the first 2 weeks.

Responsibilities

Exhibits competent knowledge of EMR and assists with chart audits. Reviews medical record and provider orders. Updates demographics, insurances, answers phones, schedules appointments, receives/relays messages and inputs refill requests. Assists with referrals, authorizations, and pre-authorization as directed by licensed staff, provider or mid-level practitioner. Orders department/unit supplies and equipment and stocks/organizes supplies. Collects patient assessment data to include height, weight, vital signs, chief complaint/symptoms, current medications, etc. for assessment by licensed staff. Processes equipment between patients as needed (cleans unit based equipment and gathers supplies needed to operate equipment). Operates and maintains general office equipment. Monitors cleanliness of the waiting and break rooms, and performs safety/environmental rounds. Transports patients through office. Assists with maintaining regulatory compliance (refrigerator, code cart checks, glucose meters, equipment room storage, etc.). Provides basic nursing care and performs advanced technical skills according to established standards.

• Exhibits competent knowledge of EMR and assists with chart audits.
• Reviews medical record and provider orders.
• Updates demographics, insurances, answers phones, schedules appointments, receives/relays messages and inputs refill requests.
• Affixes with referrals, authorizations, and pre-authorization as directed by licensed staff, provider or mid-level practitioner.
• Orders department/unit supplies and equipment and stocks/organizes supplies.
• Collections patient assessment data to include height, weight, vital signs, chief complaint/symptoms, current medications, etc. for assessment by licensed staff.
• Processes equipment between patients as needed (cleans unit based equipment and gathers supplies needed to operate equipment).
• Operates and maintains general office equipment.
• Maintains cleanliness of the waiting and break rooms and performs safety/environmental rounds.
• Transports patients through office.
• Affixes with maintaining regulatory compliance (refrigerator, code cart checks, glucose meters, equipment room storage, etc.).
• Provides basic nursing care and performs advanced technical skills according to established standards.

Requirements

• Education: High school graduate or equivalent.
• Experience: None.
• Licensure, Certification, and/or Registration: If employee is working in a Critical Access Area, a Certified Nursing Assistant (N.A.) is required. Must have successfully completed a N.A. course or successfully completed N.A. course with Carilion. Successful completion of Monitor Technician courses through Carilion required if working in a monitored area. Successful completion of phlebotomy and sheath courses through Carilion required if working in areas where the skill set is required.
• Life Support: AHA BLS-HCP required.

Qualifications

• Minimum Qualifications Effective interpersonal, communication, and team-working skills required. Must be organized and self-motivated. Must have knowledge of office procedure and equipment.

Skills

• Effective interpersonal, communication, and team-working skills.
• Organized and self-motivated.
• Knowledge of office procedure and equipment.

Benefits, Pay And Well-being

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away.

• Comprehensive Medical, Dental, & Vision Benefits.
• Employer Funded Pension Plan, vested after five years (Voluntary 403B).
• Paid Time Off (accrued from day one).
• Onsite fitness studios and discounts to our Carilion Wellness centers.
• Access to our health and wellness app, Personify Health.
• Discounts on childcare.

Pay

$18.70 - $26.18

Schedule

Night (United States of America)