Clinical Associate - Cardiac Cath Lab - FT

About the role

The Clinical Associate performs clinical and clerical support. Provides basic technical clinical services and clerical support in the delivery of quality patient care as directed by licensed staff, physician or mid-level practitioner. Performs basic clinical services relating to the care, cleanliness, safety, and comfort of patients.

Responsibilities

• Performs clinical and clerical support.
• Provides basic technical clinical services and clerical support in the delivery of quality patient care as directed by licensed staff, physician or mid-level practitioner.
• Performs basic clinical services relating to the care, cleanliness, safety, and comfort of patients.
• May be approved with phlebotomy tasks with the proper certification, department need and leadership consent.
• Monitors cleanliness of the waiting and break rooms, and performs safety/environmental rounds.
• Transports patients through office.
• Assists with maintaining regulatory compliance (refrigerator, code cart checks, glucose meters, equipment room storage, etc.).
• Provides basic nursing care and performs advanced technical skills according to established standards.
• Exhibits competent knowledge of EMR and assists with chart audits.
• Reviews medical record and provider orders.
• Updates demographics, insures, answers phones, schedules appointments, receives/relays messages and inputs refill requests.
• Affords other department/unit specific tasks.
• Performs other department/unit specific tasks.
• Supports department/unit staff scheduling, including lunch assignments.
• Processes equipment between patients as needed (cleans unit based equipment and gathers supplies needed to operate equipment).
• Operates and maintains general office equipment.
• Manages admissions, transfers, and discharges.
• Serves as “face” of the unit, adheres to dress code and exhibits service excellence behaviors at all times.
• Welcomes and assists patients and visitors and assists with registration.
• Coordinates patient flow into/out of area using department/unit specific software and Intranet.
• Schedules patient therapeutic and diagnostic procedures.
• Utilizes transportation algorithm to determine appropriate follow-up for emergent and /or urgent patient needs.
• Maintains thorough knowledge of Clinical information systems for data entry and retrieval. Inputs, maintains, and updates monitoring transport database.
• Collaborates with the RN, physician, and other clinical disciplines to meet the needs of the patient who requires transportation between area of care within the hospital.
• Observes epilepsy monitoring video and reports the following: responsibilities include keeping camera focused on patient, notifying nurse of event alarms, new fidgeting or restlessness, tremor like motions, repetitive motions, if patient attempting to get out of bed without staff presence as well as if patient seen sleeping on stomach.
• Obtains blood specimens using methods appropriate to the age and condition of the patient.
• Verifies questionable nomenclature or ordered lab tests.
• Processes specimens and prepares for delivery to laboratory.

  Requirements

  Education: High school graduate or equivalent. Experience: None specified. Licensure, Certification, and/or Registration: If employee is working in a Critical Access Area, a Certified Nursing Assistant (N.A.) is required. Must have successfully completed a N.A. course or successfully completed N.A. course with Carilion. Successful completion of Monitor Technician courses through Carilion required if working in a monitored area. Successful completion of phlebotomy and sheath courses through Carilion required if working in areas where the skill set is required. Life Support: AHA BLS-HCP required.