Clinical Assistant/Patient Service Rep - Owatonna Podiatry

Job Details

Patient Service Rep - Starting Pay - $20.40 to $29.98 (based on experience)

Offers for external candidates are generally made between the minimum and midpoint of the range, based on experience.

To keep up with the evolving trends, Olmsted Medical Center offers the following for employees who are employed at a 0.5 FTE or higher.

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Basic Life Insurance
• Tuition Reimbursement
• Employer Paid Short-Term Disability and Long-Term Disability
• Adoption Assistance Plan

Clinical Assistant Qualifications

• Prior computer experience required
• Knowledge of medical terminology preferred
• General knowledge of Accounts Receivable
• Vital sign measurement (training available)
• CNA experience preferred
• BLS certification within 90 days of hire

Job Responsibilities

• Provides patient care in collaboration with the healthcare team
• Greets patients, caregivers, and visitors to the department in a professional and friendly manner
• Completes basic rooming standards per departmental guidelines such as obtaining height, weight, temperature, and blood pressure
• Ensures accurate documentation in electronic health records (EHR) systems
• Prepares patients for examination and procedures
• Helps clinician or clinical support staff during patient exams or minor procedures
• Cleans and restocks exam rooms
• May order department supplies
• Registers patients, sets up insurance, and verifies demographics each time a patient arrives at the clinic
• Aids with processing patient paperwork, forms, and referrals
• May schedule and verify patient appointments
• Attends education and training seminars
• Maintains a safe work environment and complies with standards for safe practice and standard precautions
• Other duties as assigned

Patient Service Rep Qualifications

• Prior computer experience required
• Knowledge of medical terminology preferred
• General knowledge of Accounts Receivable preferred
• BLS certification

Job Responsibilities

• Greets visitors to the department in a professional and friendly manner
• Patients registration, insurance set up, and verifies demographics each time patient arrives at the clinic
• Maintains a monthly update of MN Healthcare Programs
• Identifies primary care providers
• Answers patient questions, including billing, and provides directional needs
• Schedules and verifies patient appointments
• Collects patient payments and co-pays at each visit
• Works closely with clinicians and nursing staff
• Attends education and training seminars
• Orders and stocks department supplies
• Performs internal and external patient referrals
• Other duties as assigned