Clinical Applications Specialist

Position Summary

As a Clinical Applications Specialist (Trainer), you are responsible for delivering high-quality clinical training and education to customers during and after system installation. You enable customers to effectively adopt and optimize the use of our neurodiagnostic solutions, contributing directly to improved clinical workflows, user confidence, and patient outcomes. This role requires extensive travel and close collaboration with Service, Sales, and Technical teams.

Key Responsibilities

• Deliver onsite and remote clinical training for new installations, upgrades, and ongoing customer education
• Provide structured follow-up training to ensure effective adoption post-installation
• Adapt training approach to different user groups and clinical environments
• Act as clinical liaison between customers and the Technical Service team
• Proactively identify, address, and escalate customer issues and needs as appropriate
• Plan and perform smaller neurodiagnostic system installations in line with company standards and customer requirements
• Provide pre-sale clinical education and product demonstrations to prospective customers as required
• Complete all required administrative tasks and maintain accurate records in the CRM system
• Stay up-to-date and follow all Quality System procedures related to this job, which can affect the quality of products or services provided to our customers.
• Use only approved documentation in line with company guidelines
• Continuous Learning & Contribution to Culture
• Maintain a high level of clinical expertise and keep all required certifications current through continuing education
• Participate in product and internal training to stay current with software and hardware developments
• Support the development and ongoing improvement of training materials
• Contribute to the team's success by embracing our North Star guiding principles and behaviors, actively participating in a culture that puts our Patient first.

Qualifications & Experience

• Clinical registration and certification in EEG, Polysomnography, or EMG/NCV is required
• Registry in Evoked Potentials or certified in Intraoperative Monitoring a plus but not required
• Bachelor’s degree in a clinical or scientific discipline preferred; equivalent combination of education, certification, and directly relevant clinical experience will be considered
• 5 years of relevant experience in a clinical setting is required
• Teaching experience is strongly recommended, but not required

Key Competencies

• Communicates complex clinical concepts clearly to different audiences
• Adapts training delivery to customer needs and experience levels
• Buils effective relationships with customers and internal teams
• Plans and manages multiple assignments in parallel
• Demonstrates strong clinical credibility and customer focus

Physical Demands

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• While performing the duties of this job, the employee is regularly required to:
• Travel to customer sites by air, car, or train
• Stand, walk, and move within hospital or clinical settings
• Assemble and handle equipment, including occasional lifting of up to 50 pounds
• Bend, stoop, or kneel during installation activities

Pay Transparency

Pursuant to the requirements of applicable State laws and regulations, the starting salary range for this position is $100,000 -110,000 USD. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Compensation and Benefits

• Natus offers generous compensation and benefits packages including health benefits, 401k contribution, 7 paid holidays + 2 floating holidays of your choosing, generous paid time off, tuition reimbursement assistance program, eligibility for performance-based bonuses or commissions, where applicable and more.