Clinical Administrator (Remote)

About the Program

The Indiana Level of Care Assessment and Referral (IN LCAR) program is a statewide initiative focused on evaluating and determining the appropriate level of care for individuals seeking long-term services and support. The program ensures that individuals receive assessments tailored to their needs, facilitates connections to the appropriate resources, and supports efficient transitions between care settings. As part of a collaborative team, professionals in this program play a critical role in improving access to services and promoting quality outcomes for the people of Indiana.

Responsibilities

• Research and resolve discrepancies with provider documents.
• Review information keyed into the system to verify the accuracy of data.
• Monitor data/image quality of scanned documents.
• Follow established policies and procedures for index and imaging without deviation.
• Maintain confidentiality and security of relevant information.
• Manage email communications and handle inbound and outbound calls.
• Coordinate and schedule assessments.
• Perform accurate data entry.

Requirements

• High school diploma, GED, or equivalent required.
• 0-2 years of relevant experience required.
• Strong computer proficiency and ability to navigate multiple systems and applications simultaneously.
• Strong documentation and data entry skills with a high level of accuracy and attention to detail.
• Proficient in Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
• Strong time management, adaptability, and organizational skills, with the ability to thrive in a fast-paced environment while effectively managing changing priorities and business needs.

Preferred Qualifications

• Background in hospital, health systems, clinical, or healthcare administrative environments.
• Experience using scheduling platforms such as Microsoft Bookings or similar appointment management systems.
• Knowledge of healthcare industry practices, including waiver programs, levels of care, patient assessments, and care coordination processes.
• Experience scheduling appointments, coordinating workflows, and managing competing priorities.

Home Office Requirements

• Maximus provides company-issued computer equipment.
• Reliable high-speed internet service with minimum 20 Mbps download speeds (50 Mbps for shared internet connectivity) and 5 Mbps upload speeds.
• Private and secure workspace.

Benefits

• Work/Life Balance Support with flexibility tailored to your needs.
• Competitive compensation including bonuses based on performance.
• Comprehensive insurance coverage including Medical, Dental, Vision, Prescription, and partially funded HSA, as well as Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• 401K Retirement Savings plan with company matching.
• Paid Time Off Package including PTO, Holidays, extended sick leave, and Short and Long Term Disability coverage.
• Holistic Wellness Support through the Employee Assistance Program (EAP).
• Recognition Platform to acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement for ongoing education and development.
• Employee Perks and Discounts exclusively for employees.
• Maximus Wellness Program and Resources tailored to your needs.
• Professional Development Opportunities including training programs, workshops, and conferences.
• Maximus assumes the expenses associated with renewing licenses and certifications for its employees.

Pay

Minimum Salary: $18.00 per hour

Maximum Salary: $20.00 per hour