Clinical Administrator (.5 FTE)

Position Summary The Master of Science in Speech-Language Pathology program at MSU Denver is seeking a clinical administrator to assist with operations of the Bookhardt Family Speech-Language Clinic. The clinical administrator will report directly to the director of clinical education. This is a 12 month, part-time (20 hours per week) benefits eligible position with the possibility of converting to full time in the future. This is an in-person client facing role; some remote work is possible at the discretion of the director of clinical education. The Bookhardt Clinic is open on Monday, Wednesday, and Friday. The Bookhardt Family Speech-Language Clinic at MSU Denver is an important part of the University’s graduate program in speech-language pathology. In our clinic, graduate students provide services under the direct supervision and guidance of licensed and certified speech-language pathologists (SLPs). Our clinic is open to members of the greater Colorado community and serves individuals of all ages. All our services are available in English, Spanish, or through a bilingual approach using English and Spanish simultaneously. Our on-campus clinic is located on the first floor of the Central Classroom Building. The Auraria Campus is just west of Speer Blvd and downtown Denver. Services are offered free of charge. We aim to expand access to services and decrease health disparities in the greater Denver community and beyond. Responsibilities Clinic and Client Facing Duties Serve as the primary point of contact for prospective clients, responding to phone and email inquiries in a timely, professional, and welcoming manner.Manage and coordinate patient referrals, appointments, and scheduling with accuracy and efficiencyConduct intake interviews and support initial stages of clinic intake and schedulingInitiate and manage intake documentation, including consent forms, and required client paperwork.Educate potential clients on available services and expectations for the intake and therapy process.Accurately document all client interactions in tracking systems and the electronic medical record (EMR), ensuring timely, thorough, and organized recordkeeping.Coordinate client scheduling and referrals in partnership with clinical staff to support timely and appropriate access to care.Update and maintain electronic shared files, forms, and SharePoint sites for the clinical teamAssist director of clinical education with document creation, control, and accessibility for operating procedures, training and onboarding processes, and college and departmental directivesComplete purchasing and requisitions required for clinic operations and clinical educationMust be able to resolve unexpected issues and exercise independent judgment facilitating clinical operations Grant Management Create a dashboard to track clients participating in grant funded clinical activities, support clinical education team with grant management related to clinical service provisionGenerate monthly grant report summaries Establish and maintain affiliation agreements with all community partners Other Responsibilities Arrange work related travel for clinical team and complete associated reporting and requisitions.Coordinate and complete outreach for graduate student externship placements with supportWork closely with director of clinical education and academic department coordinator to complete budget related tracking and reporting for clinic Position Competencies Demonstrates values-based leadership by modeling CADRE values, building trust through self-awareness and emotional intelligence, seeking feedback, and navigating conflict productively.Ensures operational effectiveness by managing priorities, time, and resources responsibly, adhering to policies, delivering measurable results, and meeting performance expectations.Aligns individual work with team and departmental goals by contributing to shared priorities, seeking clarity, and adapting to change in support of the 2030 Strategic Plan.Practices collaboration by communicating clearly, checking for understanding, building strong relationships, and engaging diverse perspectives to achieve shared outcomes.Advances equity and belonging with awareness of culture and potential biases, listens openly to diverse perspectives, contributing to respectful and inclusive work relationships.Innovates by developing professional skills, staying informed on relevant trends, and identifying opportunities to improve processes and outcomes. Position Skills High level of reliability, organization, and attention to detailHighly proficient with Microsoft Suite, particularly ExcelExcellent verbal and written communication skills with all levels of management, customers, and sites Required Qualifications Bachelor’s degree in public health, healthcare administration, speech-language hearing sciences, or related healthcare field or the equivalent combination of education and experience (please note that two years of experience equals one year of higher education)Spanish and English language proficiency (verbal and written)Familiarity with use of electronic medical records and HIPAAExperience working with clients or patients and staff from diverse socio-economic, ethnic, and cultural backgrounds, ability to work as part of a team Preferred Qualifications Experience with medical billingHIPAA certifiedFamiliarity with speech-language pathology scope of practicePrevious experience with clinical or medical office administrationSLPA certification or experience We encourage you to apply even if you do not meet every preferred qualification. We are most interested in finding the candidate who will best contribute to our clinic and the University. Schedule Information Part-time, 20 hours per weekExemptHours: Monday (8am-5pm), Wednesday (8am-5pm), Friday (8am-2pm)Evenings and Weekend Work: RarelySchedule: There is flexibility with the work schedule and hours with 2 days in person, on campus and some remote work possibleTravel: None Salary for Announcement Under Colorado law, MSU Denver is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account a variety of factors including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The anticipated hiring range that the university reasonably expects to pay for this .5 FTE position is $28,000 - $31,000. This position is paid monthly and is eligible for MSU Denver benefits. Instructions to Apply Interested applicants must apply online at MSU Denver's career site, https://msudenver.wd1.myworkdayjobs.com/MSUDenver and search for JR105551. The following documents are required to be included with your application: ResumeCover letter describing relevant job experiences as they relate to listed job qualifications and interest in the position Due to volume of applications received, only applications completed as outlined above will be considered. Please ensure you have uploaded all required documents into the Resume/Cover letter section of the application. Professional references and their contact information will be requested from the finalist/s. At least one reference provided must be a supervisor (either current or former). Official transcripts will be required of the candidate selected for hire. Deadline Applications accepted until position is filled; priority given to applications received by Monday, August 31, 2026 at 11:59 PM MST. Closing Date Open Until Filled Posting Representative Araceli Cortez Posting Representative Email acortez7@msudenver.edu Benefits The University’s benefits package is comprehensive and offers medical, vision and dental, free RTD pass, tuition reimbursement, as well as a life and supplemental insurance plans, retirement plans and other programs, such as access to a long-term disability (LTD) plan. Visit MSU Denver’s benefits website to learn more. For a brief overview, please see: https://www.msudenver.edu/wp-content/uploads/2024/01/MSU-Benefit-Summary.pdf. The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at totalrewards@msudenver.edu. Background Checks Metropolitan State University of Denver is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To Assist in achieving that goal, we conduct background checks on all finalists for positions at the University prior to employment. Diversity Statement Metropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion in all its forms. Our student population consists of nearly 58% first generation students and over 50% students of color. We are a designated Hispanic Serving Institution located in downtown Denver. We create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We greatly value the diverse identities and perspectives of our students, faculty, and staff and recognize that in order to achieve a just and equitable society, diversity must go beyond simple representation. It requires critical inquiry and dialogue and a commitment to action. We strive to provide a culture of belonging for all community members to achieve personal and professional success.