Clinical Administrative Assistant - ENT

About the role

We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization. This career opportunity has a Monday-Fridays work schedule.

Work Locations

East Broad Street, Westerville, Grove City & Dublin

Responsibilities

• Greeting patients
• Answering phones and returning calls
• Scheduling surgeries and post-operative appointments
• Entering surgery information into the EMR
• Completing the surgery PAT form and additional information
• Scheduling diagnostic tests
• Handling insurance pre-certs/predeterminations
• Scheduling Peer to Peer review calls
• Answering phone calls promptly and returning calls in a timely manner
• Managing EMR desktop hourly
• Checking faxes hourly and completing letters daily
• Completing all chart reports

Essential Functions

• Ensure consents are signed electronically with the patient on the same day
• Enter surgery information into the EMR
• Completion of the surgery PAT form and any additional information pertaining to the surgery
• Schedule diagnostic tests
• Handle insurance pre-certs/predeterminations as needed
• Schedule Peer to Peer review calls at the request of the Pre-Cert department
• Manage EMR desktop hourly
• Check faxes hourly and complete letters daily
• Completing all chart reports

Competitive Pay & Benefits

• Med/Dental/Vision
• Paid Personal Time
• Paid Holidays
• 401K
• Paid STD/LTD/Life

Work Environmental

Medical office environment. Mondays-Fridays | 8:00 a.m. – 5:00 p.m. Occasional overtime may be required

Skills/Experience

• At least 1 year experience in a medical office environment
• Excellent oral and written communication skills
• Knowledge of AthenaHealth (formerly GE-Centricity) practice management software, timekeeping software and EHR packages
• Knowledge of Microsoft Office software
• Ability to establish and maintain effective working relationships with Physicians and all co-workers
• Adhere to all HIPAA privacy and security regulations and guidelines
• Comply with all OSHA standards and guidelines