Clinical Administrative Assistant

About the role

Hospice offers a robust total rewards package including an employer 401(k) contribution regardless of employee participation, and matching employee contributions thereafter. Health insurance with vision coverage and copayment plans, or high-deductible plans (full-time status), HSAs with high-deductible health plans (full-time status), dental insurance (full-time status), flexible spending accounts (full-time status), paid time off (PTO) and New York State sick leave.

Responsibilities

• Interfaces with Hospice Clinical Management Team and corresponding team members or departments.
• Greeting and check-in guests.
• Accepts and directs deliveries.
• Demonstrates proficiency in organizational processes and perform clerical duties, as assigned.
• Responds to priority calls/requests and circumstance-based activities of team members.
• Maintains filing systems and the security of patient electronic/written records.
• Adheres to requirements of both CHPC and Hospice Buffalo policies and procedures, including HIPAA regulations and policies.
• Responds to and resolves administrative inquiries and questions.
• Maintains office supplies and coordinates maintenance of office equipment/building.
• Monitor completion of reports/records for clinical team within scope of the Clinical Administrative Assistant.
• Affords assistance with projects as needed, including data gathering, compiling, interpretation, and dissemination of information.
• Provides phone support as requested with customer service-focused engagement in collaboration with the Interdisciplinary Team.

Qualifications

• Graduate of an accredited School of Licensed Practical Nursing with current LPN licensure or completion of an accredited Medical Assistant program with current MA certification in the State of New York, or relevant experience determined to be approximately equivalent.
• Minimum of (2) years of LPN or MA clinical experience is preferred.
• Experience in an administrative role in a healthcare environment preferred.
• Experience and proficiency with EMR required.

Pay

$21.25 - $35.00 per hour