Clinical Admin

Blossom ABA Therapy is seeking a dedicated and compassionate Clinical Administrator to support the daily operation of our clinic in Peachtree Corners, GA. This role focuses on creating and managing schedules and serving as the central point of communication between families, staff, and the clinical team, playing a vital role in the implementation of Applied Behavior Analysis (ABA) therapy for children diagnosed with Autism Spectrum Disorder (ASD).

Responsibilities

• Create, manage, and maintain therapy schedules for clients and Registered Behavior Technicians (RBTs)
• Answer incoming phone calls and manage caregiver communication regarding call-outs, late arrivals, and schedule changes
• Track attendance for both clients and RBTs
• Communicate cancellations and schedule updates promptly to RBTs and relevant team members
• Serve as the main line of communication between families and the clinic
• Assist the Clinical Director with daily operations, including scheduling, billing, and record-keeping
• Provide administrative support to the therapy team, including documentation support, data tracking, and communication with insurance companies
• Maintain accurate and up-to-date records, including client files, treatment plans, and billing documents
• Collaborate with the therapy team to ensure smooth operations and effective communication
• Participate in quality improvement initiatives and assist with the development of policies and procedures
• Perform other administrative tasks as needed to support the success of the organization

Requirements

• 1+ years of experience in an administrative role, preferably in a healthcare or educational setting
• High school diploma or equivalent required; degree in a relevant field (e.g., business, healthcare administration) is a plus
• RBT certification is a plus
• Strong organizational, communication, and problem-solving skills
• Ability to maintain confidentiality and handle sensitive information
• Proficiency in Microsoft Office and electronic health record systems
• Comfortable handling frequent phone communication and time-sensitive scheduling needs

Schedule

• Mornings between 3:00–6:00 PM
• Must be prepared to receive phone calls or messages outside of regular work hours, including weekends (responses required only during scheduled work hours)

Benefits

• A dynamic and supportive work environment
• Opportunities for professional growth and development
• Competitive salary
• Benefits package