Clinical Administrator
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We must not repeat job title as heading. We must not include Job ID etc. Remove boilerplate: EEO, sustainability statements? Those are not required sections; they can be omitted unless they contain substantive info for sections. The posting includes employer heading with description of trust, sustainability, etc. That could be considered "About the role" maybe? Actually "About the role" is a section heading we can use for overview of role and trust. The posting includes "Job Overview" and description of trust. So we can put that under About the role
with paragraphs.
Responsibilities: "Main duties of the job" and "Detailed Job Description And Main Responsibilities". We'll combine.
Requirements: maybe "Person specification" includes Qualifications & Education, Knowledge & Experience, Skills & Abilities. We can split into Qualifications, Skills sections.
But we must only include sections when posting has real specific content. We have content for About the role, Responsibilities, Qualifications, Skills. Benefits? There's mention "Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’". No explicit benefits listed in text, so we should NOT create Benefits section because no specific content. Pay? Not mentioned. Schedule? There's "37 Hours 30 Minutes/Week" maybe that's schedule? Actually "Interview Date Friday 09 October 202637 Hours 30 Minutes/Week" seems garbled: maybe interview date and hours per week. It says "37 Hours 30 Minutes/Week". That could be schedule: 37.5 hours per week. So we have schedule info: 37.5 hours per week. So we can include Schedule section with that detail.
Pay: not mentioned, so omit.
We must not include filler like "commensurate with experience". Not present.
We need to preserve all substantive info. Let's extract.
Employer heading: description of trust: "Clinical Administrator Band 3 Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS hospital trusts in the country. We have around 16,000 staff and an annual budget of £1.7 billion. With strong history of providing high quality care, clinical excellence, research and innovation regionally, nationally and internationally, we’re in the top five providers of specialised health services in the country. As well as providing a wide range of hospital and community services, we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders. We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups. Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team."
That's a lot but we can keep as prose.
Job Overview: "An exciting opportunity has arisen within Urology for an enthusiastic, self-motivated and hard-working experienced Clinical Administrator to join our Admin Team. The Urology Department at Freeman Hospital is one of the leading providers of urology services in the UK. We provide care to patients in the North East - around Newcastle upon Tyne and extending in to Cumbria and the Scottish borders. The successful applicant should have excellent customer care and communication skills, a confident telephone manner, good IT skills, show attention to detail, excellent organisational skills, have the ability to use their own initiative and have previous experience of working in a fast paced office environment. Working well as part of a team and a positive proactive attitude is essential. You will be expected to organise and prioritise your own workload and this will require you to be flexible and adaptable to meet the changing needs of the service."
Interview Date: "Friday 09 October 2026" (maybe year 2026?). Then "37 Hours 30 Minutes/Week". We'll treat schedule.
Main duties: list bullet points? It says "The successful candidate will play a vital role in co-ordinating, organising and booking patients via our e-referral service. It is desirable that applicants have experience and knowledge of medical NHS settings, patient processes and booking systems. Applicants should be well-motivated, able to work accurately and efficiently, both on their own and as part of a team. We actively encourage candidates to contact the department before or after submitting their application to ask questions or to arrange a visit."
Then "Working for our organisation As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. With around 2 million contacts with patients every year, we deliver care from: Royal Victoria Infirmary (RVI)Freeman HospitalNewcastle Dental HospitalCramlington Manor WalksUrgent treatment centresNewcastle Fertility CentreNorthern Centre for Cancer Care, North CumbriaNorthern Genetics Service These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites."
Then "Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’." Not specific.
Then "For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust"
Then "Detailed Job Description And Main Responsibilities Working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and TherapistsCommunicates with patients regarding appointments and admissions at the request of the medical teamProvide cover for colleagues within your team during times of absence. Whilst Newcastle Hospitals are a forward thinking and highly innovative organisation, the use of Third-Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity of your individual application or to the recruitment process, we may withdraw your application at any stage of the process."
Person specification: Qualifications & Education Essential criteria Level 3 qualification in administration or equivalent/relevant experience in administrative role(s) English qualification at Level 2 (GCSE Grades 9-4 or A*-C, or Functional or Key Skills at Level 2) Maths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1 Knowledge & Experience Essential criteria Experience of secretarial/administrative procedures Desirable criteria NHS Administration/Secretarial experience Working Knowledge of NHS Systems e.g. eRecord, System One Knowledge of medical terminology Skills & Abilities Essential criteria IT Skills to include MS Office software packages e.g. Microsoft Word, Excel, Outlook and PowerPoint Advanced keyboard skills including a high standard of word processing skills Excellent communication skills Ability to work without direct supervision Ability to manage time effectively and work on own initiative Ability to accurately input, collate and present information Important note on completion of reference section of Application Form All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay. Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.
Employer certification / accreditation badges Documents to download Job Description (PDF, 139.6KB)Person Specification (PDF, 128.6KB)Newcastle Staff Benefits (PDF, 274.4KB)Behaviour and Civility Charter (PDF, 93.8KB) Apply online now Further details / informal visits contact Name Kerry Brooks Job title Administration Manager Email address kerry.brooks5@nhs.net Telephone number 01912448318
We need to omit application instructions, contact details? The instruction says remove application instructions. Contact details maybe considered application instructions? It says "Further details / informal visits contact". That's likely application instruction; we should remove. Also "Apply online now". Remove.
We must keep substantive info: maybe we keep contact? Probably not; it's application instruction. So omit.
We need to keep the description of trust, job overview, responsibilities, qualifications, skills, schedule.
We need to format with headings and
for prose,
- for lists.
We have multiple prose paragraphs; we can combine into sections.
Let's craft:
About the role
Clinical Administrator Band 3 Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS hospital trusts in the country. We have around 16,000 staff and an annual budget of £1.7 billion. With strong history of providing high quality care, clinical excellence, research and innovation regionally, nationally and internationally, we’re in the top five providers of specialised health services in the country. As well as providing a wide range of hospital and community services, we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders. We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under‑represented groups. Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Then maybe another paragraph for Job Overview? Could be part of About the role. But we could keep separate? The instruction: prefer few substantive sections over many thin ones. So we can merge Job Overview into About the role. Thus About the role includes job overview. Next Responsibilities: combine main duties and detailed job description. We'll createResponsibilities
- Co‑ordinate, organise and book patients via the e‑referral service.
- Work accurately and