Clinic Supervisor- LGMD Family Medicine Clinics- Full Time

About the role

We're looking for a Clinic Supervisor to lead and supervise the daily operations of all personnel and processes within the department’s appointment desks. You'll oversee staffing and staff development/training, implement policies and procedures, and lead your team to improve processes, maximize efficiency, and maintain high morale and patient satisfaction.

Responsibilities

• Works closely with clinical colleagues, physicians, and coordinators to continually assess and improve operational procedures of the unit.
• Supervises, trains, and develops department staff.
• Monitors and measures the performance of the operational unit as a team and individual performance of team members using available performance management information.
• Ensures appropriate internal controls, backups, and policy guidelines are communicated to department leaders to minimize risks associated with new processes.
• Develops unit-specific systems to emphasize patient courtesy and responsive service delivery.
• Serves and resolves patient complaints and requests for service immediately and courteously.
• Adapts behavior to specific patient populations, including respecting privacy, adapting explanations, and communicating effectively.
• Performs other related duties as required.

Requirements

• High School diploma or equivalent.
• Bachelor's degree preferred.
• 3 years of related healthcare/clinical experience with demonstrated leadership or supervisory experience.
• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills, and ability to present information clearly and professionally.
• Excellent judgment and conflict resolution skills.
• Strong delegation skills.
• Flexible schedule (e.g., 24/7, weekends, holidays, on-call availability).

Qualifications

• Compliance with current federal, state, and local laws, accreditation standards, and regulatory agency requirements.
• Knowledge of Ochsner's Compliance & Privacy Program and Standards of Conduct, including immediate reporting of unethical or questionable behaviors.
• Equal opportunity employer.

Benefits

Details on benefits are not provided in the job posting.

Pay

Details on pay are not provided in the job posting.

Schedule

Details on schedule are not provided in the job posting.

Physical and Environmental Demands

Details on physical and environmental demands are not provided in the job posting.

Application Instructions

Please refer to the job description for application instructions. To apply, visit our careers website and submit your application.