Clinic Supervisor - LV Trop. Family Med Cl - Full Time 8 Hour Rotating Shift (Exempt) (Non-Union)

About the role

This position supervises clinical staff, including Medical Assistants and Non Nursing Care Coordinators and Schedulers. It serves as a personal contact for physicians, staff, and outside departments, addressing problems, issues, or concerns that require attention.

Responsibilities

• Serves as Back Office Clinical Supervisor.
• Serves as a personal contact for physicians, staff, and outside departments in order to address problems, issues or concerns that require attention.
• Generates Daily Room/Staff Assignments.
• Arranges for staff coverage as needed.
• Trains all clinical staff to ensure compliance with hospital policies.
• Oversees Special Programs/Projects for the Department, including, but not limited to USC Workers Compensation Program, assists in developing clinic procedures and protocols.
• Acts as liaison between supervisor and his/her subordinates for communicating information, assignments, priorities and special requests.
• Maintains a safe environment in accordance with standards, policies and safety regulations.
• Ensures compliance with infection control policies.
• Schedules clinic appointments and surgery appointments.
• Captures and manages block time.
• Balances cash drawer daily per USC policy.
• Ensures copays and other cash payments are collected.
• Ensures all Batches are closed out at the end of each clinic day.
• Performs other duties as assigned.

Requirements

• High School or equivalent.
• 2–5 years in a related role.
• Lead or Supervisory experience.
• Clinical & Office management combined with experience in general administration required.
• Organization/time management skills.
• Demonstrates ability to utilize effective, appropriate and diplomatic oral and written communication skills.
• Must be comfortable with computers and medical terminology.
• In depth knowledge of all insurance types, including government health programs.

Qualifications

• Specialized/technical training Medical Assistant Diploma /Certificate from an accredited program.

Skills

• Fire Life Safety Training (LA City).
• Basic Life Support (BLS) Healthcare Provider from American Heart Association.

Benefits

The annual base salary range for this position is $68,640.00 - $112,370.00.