Clinic RN Supervisor

Duties and Responsibilities

• Provides discipline-specific orientation and on-going training to clinic nurses, home care coordinators, medical assistant and medical clerk.
• Provides clinical supervision and evaluation of clinic nurses, home care coordinators, medical assistant and medical clerk.
• Oversees clinic triage and patient flow and delegates tasks to ensure that the clinic functions efficiently.
• Provides nursing services to participants as ordered by the clinic providers in a timely manner.
• Administers, monitors and records prescribed medications and treatments, including IV fluid, medications, oxygen, etc., as ordered.
• Offers nursing consultation to other staff members as appropriate.
• Conducts and/or delegates the completion of participant assessments according to the IDT assessment schedule.
• Notifies the providers of any marked changes in participants’ condition, including discovery of wounds, and any acute physical or behavioral changes.
• Provides teaching, counseling and health education to participants and family members regarding nursing care needs.
• Ensures that all medical orders are carried out by the appropriate personnel and documented as completed in the participant’s medical record.
• Participates in the daily IDT meetings and ensures that clinic staff are informed of all IDT decisions.
• Follows all agency policies and procedures and ensures that all clinic staff follows organization policies and procedures.
• Approves clinic staff timesheets verifying accuracy of reported work hours.
• Engages in departmental planning and evaluation of service delivery.
• Ensures Home Care Coordinators implement approved home care services.
• Captures supply ordering for the clinic.
• Evaluates staffing needs and hires appropriate staffing according to the agency budget.
• Ensures that clinic remains in compliance with Title 22 and any other applicable Federal/State Regulations.
• Ensures clinic staff communicates effectively and appropriately with other people involved in participant care or clinic/site functioning.
• Participates in departmental and organization meetings.
• Completes all required paperwork accurately and on time.
• Participates in the agency quality improvement (QI) plan and other initiatives as assigned.
• Maintains the confidentiality of all company procedures, results and information about participants or families.
• Follows all CEI Policies and Procedures.
• Complies with all agency training requirements
• Maintains a safe working environment by following CEI’s safety P&P’s.
• Maintains a courteous, helpful and professional attitude on the job.
• Displays a willingness and ability to be responsive to all customer groups
• Performs other duties as assigned in a positive and helpful manner.

Qualifications

• Licensed RN, State of California, BSN preferred
• Three (3) years of nursing experience at RN level
• One (1) year supervisory experience required with other related experience
• A minimum of (1) year experience in an acute care setting and experience working with a frail or elderly population
• Able to perform in an emergency situation and provide direction and support in an appropriate manner
• Excellent telephone/customer service skills
• Exercises initiative and flexibility
• Able to plan, organize and meet deadlines, taking into account changing priorities
• Able to work in multi-cultural and inter-disciplinary setting
• Skilled in establishing and maintaining effective working relationships with participants, co-workers, medical staff, and the public; able to be congenial with other employees, customers and vendors at all times
• Current CPR and First Aid training certification on file
• Good computer skills including Microsoft office programs
• Prior experience with an EMR System required
• Physical: Standing/Walking: Must be able to stand and walk for up to 5–7 hours per day while providing care activities in the clinic.
• Lifting: Must be able to lift, move, and reposition participants or equipment weighing up to 50 pounds occasionally to frequently.
• Mobility: Requires frequent physical activity, including bending, squatting, climbing stairs, and occasional kneeling may be required
• Sitting: Must be able to sit for extended periods while documenting care and attending occasional meetings.
• Fine Motor Skills: Requires manual dexterity and hand-eye coordination to perform clinical procedures (e.g., wound care, injections, catheterizations, IVs).
• Visual and Auditory Requirements: Must have adequate visual and auditory acuity to assess participant conditions, monitor devices, and respond to alarms or verbal cues.
• Driving: Must be able to safely operate a motor vehicle for occasional travel between CEI centers and administrative offices.
• Functional: Ability to assess, plan, implement, and evaluate participant care using sound clinical judgment.
• Strong critical thinking, problem-solving, and decision-making skills in a fast-paced, team-oriented environment.
• Able to manage multiple priorities, remain organized, and adapt to changing participant needs and clinical demands.
• Clear, effective, and professional verbal and written communication skills for interdisciplinary collaboration and documentation.
• Emotional resilience to work with frail, elderly, or medically complex populations.
• Maintains professionalism, empathy, and a courteous demeanor in all interactions.
• Demonstrates responsiveness to the needs of participants, families, and team members.
• Environmental: Exposure to bloodborne pathogens, bodily fluids, infectious diseases, and cleaning chemicals; use of PPE is required