Clinic Registration Representative I

About the role

Olympic Medical Center is located on Washington State’s beautiful North Olympic Peninsula, offering abundant recreational opportunities such as hiking, camping, fishing, kayaking, and cycling. Bordered by Olympic National Park, the Strait of Juan de Fuca, and the Pacific Coast, with Seattle and Victoria, BC just a ferry ride away, it provides a great place to live, work, play, and raise a family.

Responsibilities

• Provides excellent customer service by employing OMC’s C.A.R.E. standards.
• Greets all patients and visitors to our clinics in both Sequim and Port Angeles, with compassion and empathy.
• Collects and accurately enters into EHR patient demographic data.
• Explains OMC/OMP policies and procedures necessary for registration to patients as necessary.
• Collects copays and payments according to OMC finance policies.
• Maintains a smooth flow of patients through the registration process and keeps patients in waiting areas informed of any delays.
• Works closely and collaboratively with Central Access staff and Clinic Back Office staff to make every patient’s experience at OMP a positive one.

Requirements

• Education: High school diploma or GED required.
• Experience: Customer service or hospitality experience preferred; knowledge of medical terminology preferred.
• Licensure/Credentials: None required.

Pay

• Pay range: $21.68 – $32.01 per hour.
• Shift differentials: Evening – $3.00/hour; Night – $5.00/hour; Weekend – $4.50/hour.
• Premiums: Per Diem – 15% (on rate of pay, in lieu of benefits); Lead – $3.25/hour; On‑Call – $3.00/hour; Preceptor – $1.50/hour; Trainer – $1.50/hour.
• Union: SEIU 1199‑Service and Dietary.