Clinic/Practice Assistant, Neurology

About the role

Wentworth Health Partners Coastal Neurology Services is seeking a 36-hour Clinic/practice assistant to support their Neurology team at 10 Members Way in Dover, NH, and 73 Corporate Drive, Portsmouth, NH.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents to patient medical records/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handles, screens, and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
• Acts as "Super User" for scheduling, registration, and billing systems.
• Provides assistance and training to others in these areas.
• Performs more complex or specialized functions (i.e., surgical scheduling, schedule changes/blocking) at a more advanced competency level.

Qualifications

• High School Diploma or Equivalent required.
• Certified Medical Administrative Assistant [CMAA] - preferred.
• Office experience 2-3 years required.