Clinic Assistant - Neurology

About the Role

Vancouver Clinic is seeking a Clinic Assistant to join our Neuro department. This is a non-clinical position focused on performing clerical tasks to support the clinical team and ensure excellent patient care.

Responsibilities

• Supports the team by scheduling appointments from phone calls, during checkouts, and recalls.
• Assists in providing information for appealed insurance claims.
• Processes urgent referrals.
• Offers administrative support for prior authorizations related to prescriptions.
• Responds to requests from third parties (attorneys, claims managers, etc.) for further information, documentation, or clarification.
• Processes paperwork for FMLA, ADA, and Workers Compensation for patients.
• Answers incoming calls and serves as the primary contact for questions from the Patient Service Center.
• Maintains non-pharmaceutical supplies in rooms, orders supplies as needed, and monitors expiration dates.

Qualifications

• High school diploma or equivalent required.
• Two years’ experience in a healthcare environment preferred.
• Epic EHR experience preferred.

Pay

Hiring Range: $18.70 - $26.17 per hour, dependent on qualifications and professional experience.

Schedule

Monday - Friday, 8am-5pm.

Benefits

• Base Medical, Dental, and Rx Insurance premium is 100% paid for by Vancouver Clinic for full-time employees.
• Vision, life insurance, AD&D, and long-term disability.
• Health savings account and flexible spending account.
• Employee assistance program and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.).
• 401k retirement plan with employer matching contribution up to 4%.

Location

Columbia Tech Center, 501 SE 172nd Ave, Vancouver, WA 98684.

Benefit eligibility is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment.