Clinic/Practice Assistant, Family Medicine

About the role

The Medical Group is seeking a 40-hour, full-time Clinic/Practice Assistant to support our practice onsite Monday through Friday from either 8:30am-5:00pm or 7:30am-4:00pm.

Responsibilities

• Performs routine administrative and clerical duties relating to a clinical service or physician practice office.
• Makes patient appointments and maintains appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
• Acts as "Super User" for scheduling, registration and billing systems.
• Provides assistance and training to others in these areas.
• Performs more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.

Qualifications

• High School Diploma or Equivalent required.
• Certified Medical Administrative Assistant [CMAA] - Various Issuers preferred.
• Office experience 2-3 years required.