Clinic Patient Access Clerk - PRN
About the role
Performs timely and accurate registration duties for the Rural Health Clinic. Processes and files registration records and acts as liaison with patient family members or responsible party. Assists in providing excellent customer service, answers multi-line telephone using department procedures in routing and transferring calls, handling customer requests and concerns, and taking accurate messages daily within a timeframe consistent with the urgency of the request.
Responsibilities
- Ensures all patient and guarantor information is correct and updated as needed at each visit.
- Maintains provider patient schedules; may block schedules and reschedule patients as necessary.
- Verifies insurance, co-pay, co-insurance, and collects deductibles.
- Collects fee-for-service payments according to eligibility.
- Responsible for cash drawer and daily deposits.
Requirements
- High School Diploma or equivalent.
- One (1) year of office experience in a medical setting preferred.
About the organization
Martin County Hospital District (MCHD) was organized in 1967 and has boundaries coterminous with Martin County, Texas. Located in the heart of West Texas, the hospital opened in 1949 near downtown Stanton and was replaced in 2012 with a state-of-the-art 18-bed facility on I-20, designated as a Critical Access Hospital.
Mission: Committed to excellence, Martin County Hospital District will provide the highest quality, compassionate care to improve the lives of those we serve.
Vision: Martin County Hospital District strives to ensure the availability and viability of patient-centered primary and specialty care in a rural setting.