Patient Access Clerk - PRN

Responsible for

• Registers patients for all hospital services, including inpatient, outpatient, and emergency care.
• Establishes and updates patient accounts, ensuring accurate entry of personal, billing, and insurance information.
• Collections and scans insurance cards, government IDs, and guarantor documentation into the electronic health record (EHR) system.
• Obtains required patient signatures on consent forms, face sheets, and admission paperwork.
• Directs patients to the correct department or service area post-registration.
• Alerts nursing supervisors or emergency department personnel immediately when a critical or high-risk patient is identified during registration.
• Performs daily insurance verification checks and ensures preauthorization requirements are met when applicable.
• Runs daily Insurance Verification and Registration Quality reports to ensure accuracy and completeness of records.
• Maintains confidentiality and complies with HIPAA regulations at all times.

Skills & Qualifications

• Strong interpersonal and communication skills for patient interaction.
• Proficiency with electronic health record systems and basic office software.
• Knowledge of insurance processes and medical terminology preferred.
• Ability to multitask in a fast-paced healthcare environment.

About the role

At Wabash General Hospital, we are dedicated to putting patients at the heart of everything we do. Guided by our motto, “people you know, helping people you love,” we are committed to serving our community with care and compassion. We offer services for all generations, striving to be the trusted healthcare destination throughout every stage of life.

Requirements

• One year of general office experience and/or equivalent education preferred.

Benefits

• Retirement Plans: 457(b) plan with employer matching.
• 401(a) plan for employer contributions.
• Paid Time Off (PTO): Vacation days will accrue .025 per hour worked.
• Work-Life Balance: Flexible work schedules.
• Other Benefits: Employee assistance programs (EAP), professional development opportunities.
• Additional Perks: Wellness programs, volunteer opportunities, productivity and referral bonuses.

Schedule

Less than 32 hours per pay period.

Shift

As needed.