Clinic Nurse Manager

About the Role

The Community Health Center of Central Wyoming (CHCCW) is seeking an experienced and motivated Clinic Nurse Manager to lead the daily operations of our Casper clinic. This leadership role is responsible for fostering a culture of excellence by supporting providers, developing clinical staff, improving patient outcomes, and ensuring efficient clinic operations. As a Federally Qualified Health Center (FQHC), our mission is to provide high-quality, compassionate healthcare to everyone in our community.

Responsibilities

• Lead the day-to-day operations of our Casper clinic
• Supervise and mentor clinical support staff while providing administrative oversight for providers
• Manage staff scheduling, hiring, onboarding, performance evaluations, coaching, and professional development
• Develop and maintain clinical policies, procedures, and workflows that promote quality, efficiency, and patient safety
• Support providers in meeting clinical quality standards and identifying opportunities for continuous improvement
• Monitor and improve quality initiatives, CQI projects, UDS measures, patient safety programs, and clinical workflows
• Conduct chart audits, staff competency assessments, and annual skills validations
• Oversee the Employee Health Program and ensure compliance with organizational and regulatory requirements
• Manage the Resuscitation Quality Improvement (RQI) Program for the Casper and Dubois clinics, ensuring staff maintain current Basic Life Support (BLS) competency
• Serve as Vaccine Coordinator and provide oversight to ensure compliance with federal, state, and organizational vaccine requirements
• Coordinate orientation and ongoing education for clinical staff
• Manage clinic supplies, eClinicalWorks (eCW) support, and timekeeping for clinical staff
• Coordinate clinical rotations and educational experiences for CMA and RN students in partnership with local educational institutions
• Collaborate with the Chief Medical Officer and organizational leadership to ensure provider coverage and operational excellence
• Build strong relationships with community partners while representing CHCCW at community events and outreach activities
• Lead process improvement initiatives that enhance patient care, staff engagement, and clinic performance

Requirements

The ideal candidate is:

• A confident and supportive healthcare leader who enjoys developing high-performing teams
• Passionate about delivering exceptional patient care and improving health outcomes
• Highly organized with excellent communication, problem-solving, and leadership skills
• Comfortable managing multiple priorities in a fast-paced clinical environment
• Dedicated to continuous quality improvement and operational excellence
• Committed to fostering a positive, collaborative workplace culture

Qualifications

Required

• Minimum of two (2) years of experience in a medical clinic setting
• Previous management or supervisory experience
• Two years of college or technical school, or five years of related healthcare experience and training, or an equivalent combination of education and experience
• Strong organizational, interpersonal, and leadership skills
• Ability to manage confidential information with professionalism and discretion
• Proficiency with Electronic Health Records and Microsoft Office applications

Preferred

• Licensed Practical Nurse (LPN), Registered Nurse (RN), or other clinical licensure
• Experience working in primary care, community health, or a Federally Qualified Health Center (FQHC)
• Experience with eClinicalWorks (eCW), UDS reporting, CQI initiatives, Employee Health, and vaccine management

Physical Requirements

• Ability to sit and stand for extended periods
• Operate standard office and computer equipment
• Communicate effectively with patients and staff
• Occasionally assist patients, including lifting when necessary
• Periodic travel to other CHCCW locations may be required

Benefits

At CHCCW, you'll be part of a mission-driven organization dedicated to improving the health and well-being of our Wyoming communities. We value teamwork, compassion, innovation, and continuous learning. Our leaders are empowered to make meaningful improvements that positively impact patients, employees, and the communities we serve.

This position requires successful completion of substance abuse testing as a condition of employment.