Clinic Medical Director

About the role

Valor Healthcare is a veteran and physician-led provider of healthcare services for deserving, resilient patriots – those who serve or have served in the military as well as those who devote their careers to federal government service. We aim to deliver high-quality care in a way that upholds the health of our nation’s greatest asset: its people. Valor works hard to earn the trust of those who have faith in us to care for them with respect and through methods that lead to superior clinical outcomes.

Valor is different because of our people. - Our leadership team is comprised of veteran, clinician, and business leaders dedicated to providing exceptional care and a world-class patient experience for our nation’s patriots. - Many of our colleagues have patriots in their families or are patriots themselves, building a company culture and commitment to customer service that is second to none.

Responsibilities

• Actively participate and oversee the diagnoses and treatment of our veterans.
• Manage day-to-day medical operations, ensure high quality clinical expectations, and provide exceptional customer service.
• Achieve and maintain excellent clinical outcomes through periodic chart reviews, direct observation, and by abiding by VA guidelines.
• Ensure all colleagues provide excellent customer service to each veteran, both in person and over the phone, as well as to fellow colleagues and clinic visitors.
• Participate in managing the clinic’s financial performance.
• Participate in the clinic’s outreach events to help support the clinic’s enrollment initiatives.
• Support patient enrollment and retention by providing guidance, when necessary, regarding scheduling, follow-up visits, or nurse visits.
• Review and analyze reporting/responsiveness to alerts and notifications.
• Ensure that all clinic metrics are at or above the VA threshold.
• Emphasize recruiting, coaching, mentoring, and retaining talent through excellent communication, training, enforcing key competencies, and performance management, when required.
• Develop and maintain a positive, collaborative working relationship with our VA partners, ensuring that the Regional Medical Director is kept informed of any significant issues.
• Innovate, embrace, and support new initiatives, whether clinical or operational, and execute on key strategic initiatives that drive the success of the Valor Business.

Requirements

• 4+ years clinical medical practice with healthcare management experience preferred; government healthcare environment preferred; specific requirements could vary based on individual VA contract.
• Doctor of Medicine or Osteopathic Medicine Degree
• Board certified in family practice or internal medicine
• Must be credentialed and remain in good standing through the Veterans Health Administration (VA).
• Valid, unrestricted license in the state of desired employment, or in any U.S. state or territory, depending on VA contractual requirements.
• Current certification in Basic Life Support (must be renewed periodically as specified by the certifying agency – AHA valid for two years, e.g.) and in ACLS as specified by individual VAMC contract
• Current, unrestricted Drug Enforcement Administration (DEA) registration
• Proficiency in written and spoken English.
• Excellent computer skills
• Ability to manage, both up and down
• Energetic and optimistic demeanor
• Strong service mentality and a focus on achieving all aspects of defined service standards
• Ability to resolve colleague, client and patient issues in an effective and timely manner.

Qualifications

• Doctor of Medicine or Osteopathic Medicine Degree
• Board certified in family practice or internal medicine
• Must be credentialed and remain in good standing through the Veterans Health Administration (VA).
• Valid, unrestricted license in the state of desired employment, or in any U.S. state or territory, depending on VA contractual requirements.
• Current certification in Basic Life Support (must be renewed periodically as specified by the certifying agency – AHA valid for two years, e.g.) and in ACLS as specified by individual VAMC contract
• Current, unrestricted Drug Enforcement Administration (DEA) registration
• Proficiency in written and spoken English.
• Excellent computer skills
• Ability to manage, both up and down
• Energetic and optimistic demeanor
• Strong service mentality and a focus on achieving all aspects of defined service standards
• Ability to resolve colleague, client and patient issues in an effective and timely manner.

Benefits

• 15 PTO days, 5 personal days, 5 CE days, 7 sick days and 11 Federal holidays equaling almost 8 weeks paid time off
• Up to $15k recruitment incentive bonus for highly qualified candidates
• Annual incentive plan with year-end bonus
• Weekday schedule with No call
• Medical, dental, vision insurance
• 401K and company match
• CME reimbursement and time off
• Supportive CMO and PACT environment
• And more!