Clinic Manager - Gastroenterology

About Us

Ohio State University Physicians (OSUP) operates over 100 cutting-edge outpatient centers, delivering exceptional patient care in a collaborative work environment. Our team of more than 1,800 includes nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists, and leaders—all contributing to advancing healthcare, education, and professional growth.

Our culture is grounded in inclusion, empathy, sincerity, and determination. We meet our teams where they are, uniting to serve each other and our community.

Responsibilities

• Independently provide overall administrative direction and coordination of clinic(s), serving as a liaison with administration, physicians, patients, and outside organizations to resolve issues and accomplish directives.
• Develop, recommend, implement, and maintain an organizational structure, systems, and staffing plan to achieve clinic goals efficiently.
• Manage all aspects of clinic operations, controlling labor costs and expenses while maintaining functional knowledge of staff responsibilities.
• Oversee staff, including hiring, training, supervision, performance management, scheduling, and payroll approval.
• Initiate coaching, disciplinary action, and performance improvement plans through direct and open communication.
• Ensure new and existing staff complete Ambulatory Skills Orientation successfully.
• Analyze reports, prepare summaries, and develop improvement plans for financial results, productivity, and operational benchmarks.
• Oversee registration, scheduling, and provider template management to maximize clinic outcomes in collaboration with the Corporate Central Access team.

Requirements

• Bachelor’s degree or equivalent combination of education and relevant experience.
• 2 years of direct managerial or supervision experience, preferably in a clinical setting.
• Strong interpersonal, organizational, communication, leadership, and customer service skills.
• High level of professional integrity and ability to handle sensitive and confidential situations.
• Ability to interact and communicate effectively with all organizational levels with poise, tact, and diplomacy.
• Proficiency in word processing and spreadsheet software.
• Knowledge of medical office operations, patient confidentiality guidelines, OSHA, Joint Commission standards, and clinical operations.

Preferred: LPN or RN licensing and experience.

Benefits

OSUP offers a flexible, competitive benefits package, including:

• Medical, dental, and vision coverage.
• Health reimbursement and flexible spending accounts.
• Retirement plans.
• Employee assistance program.
• Paid time off and holidays.
• Wellness program designed to support employees' well-being.

Eligibility for benefits depends on employment status.

Pay

USD $74,054.66 - USD $111,081.99 per year.