Clinic Manager

About the Role

Are you a dynamic, organized leader passionate about delivering exceptional patient care? Join our Mount Vernon clinic as a Clinic Manager and help create an efficient and patient‑centered environment while supporting our dedicated staff and physicians.

Responsibilities

• Supervising clinic staff and ensuring compliance with policies and legal requirements.
• Interviewing, hiring, onboarding, and training employees.
• Conducting performance evaluations, recognizing achievements, and implementing disciplinary actions when needed.
• Resolving employee concerns and promoting a positive team culture through leadership, team‑building, and recognition initiatives.
• Managing staff schedules, PTO requests, and emergency coverage to maintain smooth clinic operations.
• Developing and leading training programs for technicians and students, including hands‑on instruction with equipment.
• Representing the clinic in department meetings and other organizational functions.
• Ensuring timely internal communication on protocols, forms, and staff recognition.
• Collaborating with leadership on clinic budgets and expense management.
• Overseeing workflow, triage, and patient flow for maximum efficiency.
• Addressing patient complaints and using feedback to drive continuous improvement.
• Supporting EMR/EHR systems, providing staff training, and troubleshooting.
• Managing front office operations, including scheduling, referrals, inventory, purchasing, and cash handling.
• Maintaining clinic equipment, coordinating repairs, and managing vendor relationships.
• Overseeing facility upkeep and vendor contracts (janitorial, landscaping, fire safety inspections, etc.).
• Ensuring proper handling of medical records and compliance with privacy regulations.
• Reviewing billing documentation for accuracy and completeness.
• Staying up‑to‑date on regulatory compliance and providing staff education on topics such as E&M coding, HIPAA, OSHA/WISHA.
• Performing other duties as assigned.

Qualifications

• Strong leadership and management skills, including collaboration, motivation, and conflict resolution.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office Suite or Google Workspace.
• Strong organizational and analytical skills.
• Self‑motivated, with the ability to work independently or collaboratively in a fast‑paced environment.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Extensive experience with EMR/EHR systems.
• Bilingual/fluent in Russian, Ukrainian, or Korean is a plus.
• Bachelor’s degree in Business or related field, or a minimum of five (5) years of experience in a medical group practice.
• At least three (3) years of supervisory or management experience in a healthcare setting.

Benefits

• Medical, Dental, and Vision Insurance
• Robust Ancillary Benefits
• 401(k) Plan with employer contribution
• Company Paid Life Insurance
• Generous PTO/Holiday

Pay

$75,000 – $85,000