Clinic Manager

Roseville, Minnesota – Full Time

About the role

The Wildlife Rehabilitation Center of Minnesota (WRC) is North America’s busiest wildlife hospital and is located just north of St. Paul, Minnesota. WRC admits more than 25,000 wild animals from among 200 species. As a high-capacity, emergency hospital, WRC provides a fast-paced, collegial work environment and numerous educational opportunities for people from all backgrounds. The Clinic Manager ensures the day-to-day operations of WRC's veterinary clinic run smoothly while providing excellent patient care. The Clinic Manager reports to the Medical Director and works with the medical team to advance the clinic's service, teaching and research missions. This role focuses on operations management and requires excellent organizational and recordkeeping skills.

Responsibilities

• Coordinate the day-to-day operations of the clinic, including scheduling the medical staff
• Contribute to the day-to-day flow and efficiency of the hospital
• Maintain the communication forum(s) of the medical and animal care team
• Build strong, collaborative relationships with the animal care team (consisting of medical and rehabilitation departments), and the Intake Manager
• Work with the Medical Director to ensure high-quality medical care, including a team approach to evaluating and addressing patient needs
• Assist with maintaining and organizing the medical department’s animal care and hospital protocols
• Distribute and follow up on staff’s pet invoices
• Manage inventory including ordering medical supplies, food and equipment
• Maintain vendor relationships and review pricing periodically for cost effectiveness
• Stay informed about new technologies, equipment, and supplies that could improve quality or reduce costs
• Ensure medical equipment is serviced regularly, including scales, radiology and lab equipment, etc.
• Supervise as needed in preparing surgical suites and instruments, and post-operative clean-up
• Ensure compliance with all DEA, Minnesota Board of Veterinary Medicine, OSHA, and radiation safety guidelines, including signage
• Assist in DEA reporting as needed (DEA license not required)
• Ensure that WRC stays in compliance with state and federal permit regulations
• Develop, schedule, and lead safety trainings for staff
• Maintain safety documentation, MSDS records for the building
• Work with others to ensure an organized and clean space in the treatment room/medical areas
• Prepare and ship lab samples as requested
• Serve as point person to ensure carcass removal to the UMN VDL
• Help with clinic operational tasks as needed

Schedule

Full-time position (40 hrs/wk) including evenings, weekends, and holidays. WRC is open 365 days a year.

Pay

Salary: $56,000 per year

Benefits

• Fully covered medical insurance premiums
• 403(b) with 3% employer contribution
• Earned vacation and PTO