Clinic Manager

Duties / Responsibilities

• Understands the roles, responsibilities and essential duties of clinic support staff.
• Hires, disciplines and terminates employees.
• Manages the scheduling of staff to support daily operational requirements while remaining within budget.
• Records schedule requests, absenteeism, etc.
• Prepares and reviews required payroll information.
• Screens and interviews candidates for clinic support staff positions.
• Ensures timely performance appraisals and wage reviews of clinic support staff.
• Ensures staff compliance with Madison Healthcare Services policies and procedures.
• Ensures staff compliance with applicable state and federal laws, regulations and responsibilities related to licensure and/or certification.
• Recognizes and celebrates service excellence.
• Ensures staff received proper orientation and training, including but not limited to new hire orientation, equipment use, process changes, etc.
• Manages the inventory, maintenance and repairs of all medical equipment with support from materials management.
• Writes, reviews and revises clinic nursing policies and procedures.
• Coordinates the needs of providers as they relate to patient support staff and work space.
• Ensures organization and safety of work areas.
• Participates in the Department Manager’s meetings.
• Participates in the Quality Improvement Committee.
• Participates in or facilitates sub-team member meetings as necessary or requested.
• Communicates patient care/risk management concerns with Hospital DON, Care Center DON and Department Heads in accordance with MHS risk management and incident reporting procedures.
• Promotes continuous quality, performance improvement and teamwork.
• Promotes Healthcare Home initiatives, population health strategies, and care coordination efforts to improve patient outcomes and continuity of care.
• Performs other related duties as assigned.

Qualifications

• Current and unrestricted Minnesota Registered Nurse License.
• Bachelor’s degree is preferred.
• Previous clinic experience and previous management/leadership experience.
• Advanced knowledge of nursing theories and practices.
• Strong verbal and written communication skills.
• Managerial problem solving and decision making skills.
• Strategic and operational planning skills with the ability to follow through and carry out the MHS mission.
• Ability to supervise, direct, motivate, and evaluate staff while providing safe, consistent, and quality care to patients.
• Demonstrates willingness to look for ways to improve and promote quality.
• Able to prioritize appropriately and meet deadlines.
• Computer skills.