Clinic Manager

Key Responsibilities

• Oversee daily operations for both Visalia and Woodlake clinics, ensuring smooth workflow and adequate staffing coverage.
• Manage and coordinate clinic departments including Operations, Administration, HR support, IT coordination, and Customer Service.
• Lead regular team meetings, resolve conflicts, and foster a culture of communication, accountability, and employee retention.
• Cultivate and maintain a positive, mission-aligned corporate culture.
• Ensure compliance with state and federal regulations, including HIPAA, safety standards, and regulatory agency requirements.
• Communicate and monitor clinical excellence standards of care and safety in alignment with Living Water Clinic policies.
• Oversee cleaning, maintenance schedules, and facility standards.
• Oversee programs such as Value-Based Care (VBC), Chronic Care Management (CCM), and Remote Patient Monitoring (RPM).
• Ensure compliance with CHDP, VFC, FPACT, MIPS, and HEDIS requirements.
• Support Corporate Development initiatives, including assisting in the development of new Rural Health Clinics.
• Assist in the growth of provider staff for Rural Health Clinics and telemedicine services.
• Ensure excellent patient satisfaction by addressing inquiries and concerns promptly and compassionately.
• Act as a liaison between patients, families, providers, and care teams to ensure effective communication and coordination.
• Identify, plan, and participate in marketing initiatives and community events to increase patient engagement and clinic visibility.
• Build and maintain positive relationships with clinicians, staff, vendors, and community partners.

Qualifications

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field preferred.
• Minimum of 5 years of healthcare administration or clinic management experience.
• Bilingual in Spanish and English.
• Strong leadership, communication, and problem-solving skills.
• Ability to manage multiple locations and departments while prioritizing effectively.
• Experience with insurance billing, claims management, and healthcare operations.
• Working knowledge of healthcare regulations and compliance requirements.
• Proficiency in Microsoft Office, Google Workspace, and healthcare management software.
• Ability to remain composed and professional in high-pressure situations.

Core Competencies

• Ethics & Integrity – Upholds Living Water Clinic’s mission, values, and principles.
• Composure – Maintains professionalism in challenging situations.
• Personal Learning – Actively pursues growth and development.
• Adaptability – Thrives in changing and ambiguous environments.
• Decision-Making – Makes sound, timely decisions grounded in experience and judgment.
• Interpersonal Skills – Builds strong relationships across all levels.
• Results-Oriented – Demonstrates accountability and focus on outcomes.

Physical Requirements

• Work across multiple clinic locations in standard office and medical environments.
• Reliable transportation required for travel between Visalia and Woodlake offices.
• Ability to use standard office and medical equipment.
• Ability to lift up to 25 lbs and transport supplies as needed.
• Ability to sit at a desk for extended periods (6+ hours per day).
• Ability to be on feet or run errands for 4+ hours per day when required.

Benefits & What We Offer

• Competitive salary.
• Medical, Dental, and Vision insurance.
• 401(k) with employer matching.
• Paid Time Off (PTO).
• 4 Paid Holidays.
• Monday–Friday work schedule.
• Opportunity to be part of a growing medical start-up with eligibility for career advancement into leadership positions.

Equal Opportunity Statement

Living Water Clinic-Clinica Agua Vana prides itself on providing loving, quality care to our patients. If you are a dedicated individual with a passion for helping others and possess the qualifications outlined above, we encourage you to apply. Living Water Clinic-Clinica Agua Vana is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.