Clinic Manager

About the role

The Clinic Manager is responsible for directing the day-to-day performance and operation of the department(s) assigned, ensuring compliance with regulations, policies, procedures, and standards.

Responsibilities

• Directs the delivery of service for the department(s) assigned
• Coordinates processes and activities across all department(s) assigned
• Evaluates, establishes, monitors, and takes appropriate actions for follow-up for quality measures with the department
• Evaluates, and monitors the workload and productivity of the department(s) assigned and takes any necessary corrective action
• Ensures processes and systems for exceptional customer service are in place for all department(s) assigned
• Evaluates, develops, and implements changes in policy, procedures, regulations and standards throughout the department(s) assigned
• Builds effective interpersonal relationships within the department(s) assigned, and throughout the GPTLHB
• Sets up and maintains communication systems for all department(s) assigned
• Facilitates and leads teams effectively
• Trains, educates, and deploys improvement tools, methods and processes throughout the department(s) assigned

Requirements

• Participates in Core Connections training and applies GPTLHB Core Connections concepts and practices in their work
• Familiarity and/or experience working with American Indian populations and respect for and knowledge of traditional, cultural, and spiritual practices of diverse American Indian communities, as well as an ability to work with other culturally and ethnically diverse populations
• Ability to maintain a flexible work schedule, including evenings, weekends and overnight or extended travel as necessary
• Proficiency with computer programs (Word, Excel, PowerPoint) and other Internet technologies
• Valid driver’s license must be kept current, and certificates, credentials or licenses must be kept current and consistent with regulations required by applicable federal, state and/or grant regulations
• Bachelor’s Degree in Business Administration, Health Care Administration, or an equivalent combination of education, training, and work experience
• Two (2) years of administrative experience required; supervisory, management and/or clinical experience preferred
• Must successfully pass a criminal and background check, and a pre-employment drug screen
• The GPTLHB is a tribal organization which follows tribal preference laws. It is our policy to give preference to qualified Indian/Tribal candidates over qualified non-native candidates in hiring decisions, if all other qualifications are equal
• Must comply with federal laws and regulations as required by the Health Insurance Portability and Accountability Act (HIPAA)