Jobs · Healthcare · Michigan

Clinic Manager and Clinician

Ellie Mental Health · Clarkston, MI · 2 wk ago
HybridHealthcare$72k–$95k/yrFull-time
Responsive recruiter Benefits: Health insuranceOpportunity for advancementPaid time offTraining & development401(k)Flexible scheduleVision insuranceDental insurance Clinical Manager and Therapist – Full-Time Ellie Mental Health–Clarkston is an independently owned practice providing in-person and telehealth care throughout Michigan. Our team is guided by authenticity, compassion, creativity, humor, acceptance, and determination. We seek an independently licensed clinician and experienced leader to serve as Clinical Manager. This is a working clinical-leadership position—not an administrative-only role. The Clinical Manager must provide outpatient therapy, maintain an assigned caseload, and complete related clinical responsibilities while supporting staff, daily operations, quality, and practice growth. Compensation And Caseload This is a W-2 position with compensation reflecting both clinical and assigned management responsibilities. The compensation structure, leadership allocation, and required clinical caseload will be reviewed during the interview and documented in the offer letter. Maintaining an active caseload is an essential function of this position. The Clinical Manager must consistently meet established client-facing expectations while reliably completing leadership duties. Clinical Responsibilities Maintain the required caseload and appointment availabilityConduct assessments, establish diagnoses, create treatment plans, and provide evidence-based psychotherapyComplete notes, treatment plans, risk documentation, and other records accurately and on timeRespond to referrals, support retention, and follow up after cancellationsProvide ethical, inclusive care within professional scope and competence Leadership and Team Support Conduct biweekly clinician meetings addressing caseloads, availability, documentation, productivity, and performanceSupport accountability, professional development, employee engagement, and performance-improvement effortsCoordinate staff meetings, case consultation, training, and internal communicationAssist with recruiting, interviewing, onboarding, performance reviews, and offboardingSupport interns and limited-license clinicians as assignedProvide leadership coverage and respond promptly to staff and client concerns Clinic Operations and Compliance Coordinate staffing and help ensure clinic coverage from 9:00 a.m. to 7:00 p.m., Monday through FridayMonitor scheduling availability and support clinicians in meeting caseload expectationsManage operational requests, leadership task lists, facilities, supplies, workflows, and assigned projectsOversee Valant, scheduling tools, iPlum, the receptionist application, and related technologySupport clinical standards, ethical care, documentation compliance, and quality improvementHelp maintain compliance with Michigan licensing, Medicare, Ellie, HIPAA, and clinic requirementsConduct policy and workflow audits and help update handbooks and proceduresInvestigate and respond appropriately to client grievancesCoordinate with billing and credentialing partners regarding enrollment, insurance aging, patient balances, and service-line corrections Practice Growth Support clinician recruitment and clinic-capacity planningCoordinate community engagement, networking, referral development, and outreachAssist with marketing, social media, Uberall, newsletters, and public relationsMonitor performance data and identify opportunities to improve access, retention, revenue, and operationsSupport grant applications, funding reports, and other approved growth initiatives Required Qualifications Master’s degree or higher in counseling, social work, psychology, or a related behavioral-health fieldCurrent, unrestricted Michigan clinical license in good standing, such as LMSW, LPC, LMFT, or LPAbility and willingness to maintain an active therapy caseload while performing management dutiesExperience with psychotherapy, assessment, diagnosis, treatment planning, risk assessment, and documentationDemonstrated leadership, organization, sound judgment, problem-solving, and follow-throughKnowledge of Michigan behavioral-health regulations, ethical standards, HIPAA, and documentation requirementsAbility to address performance concerns directly and professionallyStrong communication, time-management, interpersonal, and conflict-resolution skillsProficiency with Microsoft 365 and EHR systems; Valant experience is preferred Preferred Qualifications Previous clinical or operational leadership experienceExperience with recruiting, onboarding, performance management, billing, credentialing, or private-practice operationsExperience supervising interns or limited-license cliniciansFamiliarity with Power BI, ADP, Valant, iPlum, and payer compliance Benefits Paid time off and holiday payHealth and short-term disability coverage for eligible employees401(k) eligibility for full-time employees, subject to plan requirementsFlexible schedulingFree annual continuing education opportunitiesFurnished office and administrative support We are excited to meet your authentic self. BIPOC and LGBTQIA+ clinicians are encouraged to apply. Flexible work from home options available. Compensation: $72,000.00 - $95,000.00 per year Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways. Don’t meet EVERY requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all…) If you’re excited about the chance to be a change-maker with us, but your past experience doesn’t perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role! Employee Experience We take care of our people. It’s that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too! Y’all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers. We have created a culture that reminds us that our employees are our leaders! Company Structure Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community’s needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel “blah.” Feeling blah doesn’t help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health. In short, we’re just people helping people. Wanna join the herd?

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