Clinic Lead with RN License- FT

Responsibilities

• Schedule and payroll staff for your clinic and coordinate ongoing schedule to ensure adequate coverage.
• Ensure all shifts are covered. If a shift is empty, fill it or work it yourself, including all shifts during the clinic's operating hours.
• If a clinic is closed due to an unusual reason, immediately notify Aaron, HR, and Ashlin.
• Notify Aaron, HR, and fellow Leads if you are going to be out of town to ensure your clinic runs smoothly.
• Coordinate and organize events and/or satellite locations.
• Provide HR with a biweekly payroll summary with real-time management of clocked hours by staff for adherence to company policies.
• Ensure no one is clocking in before their scheduled shift.
• Provide a tip tracker to hraccounting@ivbars.net by the first of each month for previous months' tips.
• Ensure compliance with protocols and current healthcare regulations consistent with your medical license.
• Enforce break policy and maintain a clean clinic.
• Audit weekly transactions, such as discounts, to ensure they are in the approved categories.
• Audit transactions to check if any memberships were declined and follow up with members for new information.
• Audit aesthetic records to ensure previous day's customers were entered correctly.
• Ensure staff is entering every client into the customer app on Clover to gather their information.
• Ensure all expense receipts are sent to Ashlin HR on a monthly basis.
• Orient new staff and staff needing a refresher.
• Train staff as needed.
• Keep records of any challenges/problems with staff and submit all records to HR.
• Maintain an "Open Office Policy" to be available to staff as needed.
• Order and maintain sufficient inventory for customer and store needs using the company's ecommerce site:
• Cocktail vials
• iV supplies
• Toilet paper, water, snacks, etc.

Qualifications

• Superb product knowledge and skill set in iV insertion and infusion.
• Ability to perform and teach staff on how to perform all services provided.
• Excellent communication and interpersonal skills.
• Strong ability to sell and provide selling strategies to staff.
• Seasoned skillset with conflict resolution and a solution-oriented mindset.
• Provision of outstanding customer service and client retention.
• Desire to support company growth and continual improvement by participating in training conducted in clinic or at corporate.