Clinic Experience Associate
Rock Valley Physical Therapy · West Branch, IA · 1 wk ago
On-siteOTHRFull-time
About the role
As a Clinic Experience Associate, you'll be a key player in creating a positive, seamless experience for every patient who walks through our doors. Your role will be essential in keeping our clinic running smoothly and efficiently.
Responsibilities
- Greeting and checking in patients with warmth and professionalism
- Scheduling appointments and managing the clinic calendar
- Verifying insurance and collecting accurate patient information
- Answering phone calls and responding to patient inquiries
- Supporting the front desk with a focus on detail and organization
Why Rock Valley?
At Rock Valley Physical Therapy, we don't just treat patients—we build relationships. Our team is known for its positive energy, teamwork, and commitment to exceptional care. As a Clinic Experience Associate, you'll be at the heart of that mission, helping patients feel heard, supported, and valued from start to finish.
Benefits
- A competitive salary
- Profit share
- 401(k) retirement plan
- Exceptional working environment