Clinic Experience Associate
Rock Valley Physical Therapy · Iowa City, IA · 1 mo ago
On-siteOTHRFull-time
About the role
As a full-time Clinic Experience Associate, you'll play a crucial role in delivering outstanding customer service and maintaining a smooth operation at Rock Valley Physical Therapy in Iowa City, IA.
Responsibilities
- Greeting and checking in patients with warmth and professionalism
- Scheduling appointments and managing the clinic calendar
- Verifying insurance and collecting accurate patient information
- Answering phone calls and responding to patient inquiries
- Serving as a point of contact for the front desk, focusing on detail and organization
Why Rock Valley?
At Rock Valley Physical Therapy, we believe in building strong relationships with our patients. Our team is known for its positive energy, teamwork, and dedication to providing exceptional care. As a Clinic Experience Associate, you'll be part of this mission, ensuring each patient feels heard, supported, and valued throughout their experience.
Benefits
- Competitive salary and bonus
- Profit sharing
- 401(k) retirement plan
- Exceptional working environment