Clinic Assistant - Internal Medicine

About the role

Vancouver Clinic is seeking a full-time Clinic Assistant to join our Internal Medicine department. This is NOT a clinical position, will be performing clerical tasks. The successful candidate will have at least one year of work experience in a healthcare environment.

Location: Battle Ground. Schedule: Monday - Friday, 7:30pm to 4:30pm. Hiring Range: Starts at $19.07/hour, placement in the range is dependent on applicable professional experience.

Responsibilities

• Supports team by scheduling appointments from phone calls and during checkouts and recalls.
• Assists in providing information for appealed insurance claims.
• Responsible for processing urgent referrals.
• Offering administrative support for prior authorizations related to prescriptions.
• Responds to requests from 3rd parties for further information, documentation, clarification (attorneys, claims managers, etc.).
• Processes paperwork for FMLA, ADA, and Workers Compensation for patients.
• Answers incoming calls and is the primary contact to answer questions from the Patient Service Center.
• Receives incoming faxes for the team and distributes to assigned clinical staff.
• FOLLOWs patient referrals
• Gathers and locates patient records.
• Processes and addresses non clinical errors within EPIC.
• Manages out of office basket assignments, APC Schedule holds, and DoD assignments
• Maintains non-pharmaceutical supplies in rooms, orders these supplies as needed, and monitors non-pharmaceutical supply expiration dates.

Requirements

High school diploma or equivalent required. Two years’ experience in a health care environment preferred. Epic EHR experience preferred.

Qualifications

The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas, is an essential function of all positions at the Clinic.

Pay

Pay Range $18.70 - $26.17

Benefits

We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, along with an employer matching contribution up to 4%.

Schedule

Monday - Friday, 7:30pm to 4:30pm