Clinic Administrator I

About the role

Lead with Purpose. Inspire Teams. Transform Patient Care.

Novant Health is seeking a Clinic Administrator to manage and oversee the daily operations of Novant Health Adult Primary Care and Health & Wellness Clinics.

Responsibilities

• Lead the daily operations of a physician practice
• Manage clinic workflows, staffing, scheduling, and patient flow
• Supervise, coach, and develop clinical and administrative team members
• Partner with physicians and leadership to achieve strategic initiatives
• Monitor productivity, quality metrics, and financial performance
• Develop action plans to improve patient satisfaction and operational efficiency
• Ensure compliance with Novant Health policies and regulatory standards
• Support employee engagement and foster a culture of accountability and teamwork
• Manage budgets, resources, and operational priorities
• Lead change initiatives while maintaining a patient-first culture

Requirements

• Education: Must meet one of the following: Four year Bachelor's degree; or Associate's degree with four years of relevant professional experience; or eight years of relevant professional experience, required.
• Licensure/Certification: Current State Drivers License (Home Care Only), required.
• Additional skills required: Current and future trends/practice in area of responsibility; regulatory and governing standards, policies and procedures; information systems and software used in area of responsibility; equipment used in performing assigned duties; application of safety and infection control policies and procedures; skills in interviewing and selection process; understanding of budgeting, staffing, payroll and purchasing processes; implementation of competency, feedback, development and progressive discipline processes; teambuilding, conflict management, and interpersonal relationship skills; principles of adult learning and teaching methods/models; decision making, project leadership and consultation, delegation and communication skills; understanding of customer needs and expectations and knowledge for improvement to exceed customer expectations.